Ugreen DXP4800 PlusFrom real comments

Verdict distilled from 44 mentions across 13 aspects in comments under product review videos.

Positive sentiment49%
PROS 49%
CONS 51%

Rank based on 44 mentions across 13 aspects

View the verdict as

Buy this if...

  • You want affordable, easily upgradeable NAS hardware (RAM/NVMe)
  • You're moving away from Synology/QNAP and want comparable or better performance
  • You don't mind tinkering with thermal paste, pads, or fans for better cooling

What users love

Skip this if...

  • You need mature software with snapshots, encryption, and Plex support out of the box
  • Low idle power consumption is a priority for you
  • You require guest account support or live outside supported regions

What users complain about

Compare in seconds

Based on user comments

Best choice
1Mid
Easy setup and intuitive DSM software
Easy setup and intuitive DSM software
2Mid
Easy setup for beginners
Easy setup for beginners
3Mid
Long-term reliabilityNetworking speed beyond 1GbpsPlex and media handling improved by SSD cacheFan noiseCPU thermal and virtualization limitsMixed value of RAM/SSD upgrades for basic use
Long-term reliability
Networking speed beyond 1Gbps
Plex and media handling improved by SSD cache
Fan noise
CPU thermal and virtualization limits
Mixed value of RAM/SSD upgrades for basic use
4Premium
Expandable storage capacityReliability and data recoveryEase of use / DSM interfaceDrive compatibility alerts and vendor lock-inWeak Plex transcodingExpensive proprietary RAM
Expandable storage capacity
Reliability and data recovery
Ease of use / DSM interface
Drive compatibility alerts and vendor lock-in
Weak Plex transcoding
Expensive proprietary RAM
5
Bus-Powered FlexibilityCompact, Portable DesignDrives Readable If Enclosure FailsNoisy Drive ActivityAbrupt Unmount SoundRAID 1 Doesn't Boost Read Speed
Bus-Powered Flexibility
Compact, Portable Design
Drives Readable If Enclosure Fails
Noisy Drive Activity
Abrupt Unmount Sound
RAID 1 Doesn't Boost Read Speed
Best value
6Budget
Sufficient for backups, streaming, and surveillanceEasy setup for beginnersGood value versus higher-tier modelsNo drive redundancyConfusing entry-level lineup overlapMissing vibration dampers
Sufficient for backups, streaming, and surveillance
Easy setup for beginners
Good value versus higher-tier models
No drive redundancy
Confusing entry-level lineup overlap
Missing vibration dampers
7Mid
Great for Time Machine and photo backupLong-term reliabilitySolid upgrade from older/competing NASRAID is not a backupDrive/component lock-in and costNoise and power draw
Great for Time Machine and photo backup
Long-term reliability
Solid upgrade from older/competing NAS
RAID is not a backup
Drive/component lock-in and cost
Noise and power draw
8Mid
Dual 10GbE and Thunderbolt connectivityStrong hardware for the priceExpandable and third-party OS friendlySoftware stability issuesFan noise at idleNVMe/PCIe lane limitations
Dual 10GbE and Thunderbolt connectivity
Strong hardware for the price
Expandable and third-party OS friendly
Software stability issues
Fan noise at idle
NVMe/PCIe lane limitations
9Premium
Flexible RAID and third-party OS supportStrong hardware specs vs competitorsCapable for video editing workflowsInconsistent idle fan noiseUGOS software immaturityReal-world transfer speed issues
Flexible RAID and third-party OS support
Strong hardware specs vs competitors
Capable for video editing workflows
Inconsistent idle fan noise
UGOS software immaturity
Real-world transfer speed issues
10Premium
Highly expandable hardwareHigh throughput with 10GbE and cacheStrong VM and app supportNo hardware transcoding for 4KConfusing cache setup guidanceConsumer NVMe cache reliability risk
Highly expandable hardware
High throughput with 10GbE and cache
Strong VM and app support
No hardware transcoding for 4K
Confusing cache setup guidance
Consumer NVMe cache reliability risk
You are here
26Mid
Ugreen DXP4800 Plus
Strong value versus Synology/QNAPEasy hardware assembly and upgradesEffective cooling after user modsInadequate stock coolingHigh idle power consumptionImmature software missing key features
Ugreen DXP4800 Plus
Strong value versus Synology/QNAP
Easy hardware assembly and upgrades
Effective cooling after user mods
Inadequate stock cooling
High idle power consumption
Immature software missing key features

Who wins on what

Ranked by what users actually praise

Overall Impression

Hardware quality and upgrade flexibility win over experienced NAS users. Multiple commenters switching from Synology and QNAP called the DXP4800 Plus a big step up, citing easy installation of NVMe cache drives and RAM upgrades, fast setup, and a well-designed mobile app. Owners praised the build quality and value, with several buying multiple UGREEN units (4800, 6800, 8800) to replace aging Synology gear after policy frustrations.

Stock cooling struggles, but user mods fix it dramatically. Several users measured CPU temps near 100°C at 50% load out of the box, and NVMe drives overheating to 64°C at idle. After swapping thermal paste, adding proper thermal pads, and installing quieter fans like Noctua units, users reported temps dropping to the 64-75°C range under heavy load, calling the improvement a great success.

Software still feels unfinished a year after release. Commenters flagged missing snapshot capability, no data encryption, no error/warning emails, slow external transfer speeds, and absence of native Plex support (only Jellyfin) as ongoing gaps. High idle power consumption of 55-60W versus competitors near 30W was another frequent complaint, alongside warranty voiding when installing third-party OS alternatives like TrueNAS or Unraid.

Outdated / Not-accurate data?