Synology DS118From real comments

Verdict distilled from 33 mentions across 12 aspects in comments under product review videos.

Positive sentiment55%
PROS 55%
CONS 45%

Rank based on 33 mentions across 12 aspects

View the verdict as

Buy this if...

  • You want a cheap, low-power NAS for backups, music, or surveillance footage
  • You already have a separate backup plan and don't need disk mirroring
  • You're a beginner wanting an easy, quiet setup for personal, non-critical data

What users love

Skip this if...

  • You need RAID mirroring or redundancy for important business data
  • You want to run heavy multi-user or productive workloads with fast access times
  • You need expandable bays or SSD caching for growth

What users complain about

Compare in seconds

Based on user comments

Best choice
1Mid
Easy setup and intuitive DSM software
Easy setup and intuitive DSM software
2Mid
Easy setup for beginners
Easy setup for beginners
3Mid
Long-term reliabilityNetworking speed beyond 1GbpsPlex and media handling improved by SSD cacheFan noiseCPU thermal and virtualization limitsMixed value of RAM/SSD upgrades for basic use
Long-term reliability
Networking speed beyond 1Gbps
Plex and media handling improved by SSD cache
Fan noise
CPU thermal and virtualization limits
Mixed value of RAM/SSD upgrades for basic use
4Premium
Expandable storage capacityReliability and data recoveryEase of use / DSM interfaceDrive compatibility alerts and vendor lock-inWeak Plex transcodingExpensive proprietary RAM
Expandable storage capacity
Reliability and data recovery
Ease of use / DSM interface
Drive compatibility alerts and vendor lock-in
Weak Plex transcoding
Expensive proprietary RAM
5
Bus-Powered FlexibilityCompact, Portable DesignDrives Readable If Enclosure FailsNoisy Drive ActivityAbrupt Unmount SoundRAID 1 Doesn't Boost Read Speed
Bus-Powered Flexibility
Compact, Portable Design
Drives Readable If Enclosure Fails
Noisy Drive Activity
Abrupt Unmount Sound
RAID 1 Doesn't Boost Read Speed
Best valueYou are here
6Budget
Synology DS118
Sufficient for backups, streaming, and surveillanceEasy setup for beginnersGood value versus higher-tier modelsNo drive redundancyConfusing entry-level lineup overlapMissing vibration dampers
Synology DS118
Sufficient for backups, streaming, and surveillance
Easy setup for beginners
Good value versus higher-tier models
No drive redundancy
Confusing entry-level lineup overlap
Missing vibration dampers
7Mid
Great for Time Machine and photo backupLong-term reliabilitySolid upgrade from older/competing NASRAID is not a backupDrive/component lock-in and costNoise and power draw
Great for Time Machine and photo backup
Long-term reliability
Solid upgrade from older/competing NAS
RAID is not a backup
Drive/component lock-in and cost
Noise and power draw
8Mid
Dual 10GbE and Thunderbolt connectivityStrong hardware for the priceExpandable and third-party OS friendlySoftware stability issuesFan noise at idleNVMe/PCIe lane limitations
Dual 10GbE and Thunderbolt connectivity
Strong hardware for the price
Expandable and third-party OS friendly
Software stability issues
Fan noise at idle
NVMe/PCIe lane limitations
9Premium
Flexible RAID and third-party OS supportStrong hardware specs vs competitorsCapable for video editing workflowsInconsistent idle fan noiseUGOS software immaturityReal-world transfer speed issues
Flexible RAID and third-party OS support
Strong hardware specs vs competitors
Capable for video editing workflows
Inconsistent idle fan noise
UGOS software immaturity
Real-world transfer speed issues
10Premium
Highly expandable hardwareHigh throughput with 10GbE and cacheStrong VM and app supportNo hardware transcoding for 4KConfusing cache setup guidanceConsumer NVMe cache reliability risk
Highly expandable hardware
High throughput with 10GbE and cache
Strong VM and app support
No hardware transcoding for 4K
Confusing cache setup guidance
Consumer NVMe cache reliability risk

Who wins on what

Ranked by what users actually praise

Overall Impression

Users see the DS118 as a solid single-purpose backup and streaming box, not a primary data vault. Commenters describe using it for PC/phone backups, photo sync, music libraries, and surveillance recordings, often alongside separate USB drives or cloud copies. Several explicitly say one-bay is 'completely sufficient' for non-critical data, provided a real backup strategy exists elsewhere, since RAID alone never replaces proper backups regardless of bay count.

The lack of drive redundancy is the central, repeatedly debated tradeoff. Multiple commenters warn that without mirroring, a single disk failure means total loss and about a day of downtime to rebuild, while others counter that 2-bay mirrored setups also fail entirely if the enclosure or controller dies. This unresolved back-and-forth shows real user disagreement rather than a clear consensus flaw.

Setup, quietness, and low power draw are consistently praised, especially for non-technical buyers. Several users called the accompanying setup videos a lifesaver for first-timers, noting the DS118 with an SSD runs fan-off and silent even during streaming. Its lower power consumption versus 2-bay units (one commenter estimated 20+ euros/year savings) and cheaper entry price make it appealing as a lightweight secondary or starter NAS.

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