Ugreen DXP4800From real comments

Verdict distilled from 35 mentions across 14 aspects in comments under product review videos.

Positive sentiment64%
PROS 64%
CONS 36%

Rank based on 35 mentions across 14 aspects

View the verdict as

Buy this if...

  • You want strong hardware (CPU, RAM, 10GbE) at a competitive price versus Synology
  • You're comfortable tinkering with NVMe installation, thermal pads, or alternate OSes like TrueNAS
  • You mainly need Docker apps, Plex/Jellyfin, or file backup rather than enterprise-grade security

What users love

Skip this if...

  • You need mature, bug-free software with encryption and system alerts out of the box
  • You rely heavily on DLNA media sorting or specific codec support like AV1
  • You want a removable/OS-agnostic drive setup, especially on the GT model with eMMC

What users complain about

Compare in seconds

Based on user comments

Best choice
1Mid
Synology DS220
Easy setup and intuitive DSM software
Synology DS220
Easy setup and intuitive DSM software
2Mid
Ugreen DH4300
Easy setup for beginners
Ugreen DH4300
Easy setup for beginners
3Mid
Synology DS920
Long-term reliabilityNetworking speed beyond 1GbpsPlex and media handling improved by SSD cacheFan noiseCPU thermal and virtualization limitsMixed value of RAM/SSD upgrades for basic use
Synology DS920
Long-term reliability
Networking speed beyond 1Gbps
Plex and media handling improved by SSD cache
Fan noise
CPU thermal and virtualization limits
Mixed value of RAM/SSD upgrades for basic use
4Premium
Synology DS1821
Expandable storage capacityReliability and data recoveryEase of use / DSM interfaceDrive compatibility alerts and vendor lock-inWeak Plex transcodingExpensive proprietary RAM
Synology DS1821
Expandable storage capacity
Reliability and data recovery
Ease of use / DSM interface
Drive compatibility alerts and vendor lock-in
Weak Plex transcoding
Expensive proprietary RAM
5
OWC Mercury Elite Pro Dual
Bus-Powered FlexibilityCompact, Portable DesignDrives Readable If Enclosure FailsNoisy Drive ActivityAbrupt Unmount SoundRAID 1 Doesn't Boost Read Speed
OWC Mercury Elite Pro Dual
Bus-Powered Flexibility
Compact, Portable Design
Drives Readable If Enclosure Fails
Noisy Drive Activity
Abrupt Unmount Sound
RAID 1 Doesn't Boost Read Speed
Best value
6Budget
Synology DS118
Sufficient for backups, streaming, and surveillanceEasy setup for beginnersGood value versus higher-tier modelsNo drive redundancyConfusing entry-level lineup overlapMissing vibration dampers
Synology DS118
Sufficient for backups, streaming, and surveillance
Easy setup for beginners
Good value versus higher-tier models
No drive redundancy
Confusing entry-level lineup overlap
Missing vibration dampers
7Mid
Synology DS923
Great for Time Machine and photo backupLong-term reliabilitySolid upgrade from older/competing NASRAID is not a backupDrive/component lock-in and costNoise and power draw
Synology DS923
Great for Time Machine and photo backup
Long-term reliability
Solid upgrade from older/competing NAS
RAID is not a backup
Drive/component lock-in and cost
Noise and power draw
8Mid
Ugreen DXP6800 Pro
Dual 10GbE and Thunderbolt connectivityStrong hardware for the priceExpandable and third-party OS friendlySoftware stability issuesFan noise at idleNVMe/PCIe lane limitations
Ugreen DXP6800 Pro
Dual 10GbE and Thunderbolt connectivity
Strong hardware for the price
Expandable and third-party OS friendly
Software stability issues
Fan noise at idle
NVMe/PCIe lane limitations
9Premium
Ugreen DXP6800
Flexible RAID and third-party OS supportStrong hardware specs vs competitorsCapable for video editing workflowsInconsistent idle fan noiseUGOS software immaturityReal-world transfer speed issues
Ugreen DXP6800
Flexible RAID and third-party OS support
Strong hardware specs vs competitors
Capable for video editing workflows
Inconsistent idle fan noise
UGOS software immaturity
Real-world transfer speed issues
10Premium
Synology DS1621+
Highly expandable hardwareHigh throughput with 10GbE and cacheStrong VM and app supportNo hardware transcoding for 4KConfusing cache setup guidanceConsumer NVMe cache reliability risk
Synology DS1621+
Highly expandable hardware
High throughput with 10GbE and cache
Strong VM and app support
No hardware transcoding for 4K
Confusing cache setup guidance
Consumer NVMe cache reliability risk
You are here
21Mid
Ugreen DXP4800
Strong hardware value vs SynologyReliable long-term ownership experienceGood app/docker/media supportThermal management issues with NVMeMissing codec and RAID featuresNon-removable eMMC OS drive on GT model
Ugreen DXP4800
Strong hardware value vs Synology
Reliable long-term ownership experience
Good app/docker/media support
Thermal management issues with NVMe
Missing codec and RAID features
Non-removable eMMC OS drive on GT model

Who wins on what

Ranked by what users actually praise

Overall Impression

Hardware quality and value stand out compared to Synology. Commenters repeatedly highlight the DXP4800's superior, newer processors versus Synology's years-old chips, easy NVMe and RAM installation, and strong 10GbE throughput of around 1GB/sec with proper RAID and cache setups. Several long-term owners with high-capacity Exos or WD Red drives report smooth, fast performance and describe the units as 'well built' and 'awesome devices,' with some running a dozen Docker containers or Jellyfin without issue.

UGOS software remains a significant weak point. Multiple users call UGOS buggy, immature, and not consumer-ready, citing lack of data encryption, missing system error emails, slow USB/Ethernet transfer speeds, weak DLNA sorting, and unsupported apps like NVR or Plex. One reviewer found video playback and scrubbing far worse than Synology despite high raw benchmark speeds, blaming poor SMB optimization. Others note improving updates but still recommend third-party OS alternatives like TrueNAS for full control.

Thermal management and design details need caution. Several commenters warn that NVMe thermal pads must have protective film removed on both sides or drives can overheat past 64°C at idle; one found a third-party heat pad insufficient versus Ugreen's original part. Because the SSD compartment has no airflow, users recommend direct chassis-bonded pads over finned heatsinks. A cooling mod (better fan, new thermal paste) dropped CPU stress-test temps from 100°C to the mid-70s.

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