Synology RackStation RS822From real comments

Verdict distilled from 16 mentions across 9 aspects in comments under product review videos.

Positive sentiment36%
PROS 36%
CONS 64%

Rank based on 16 mentions across 9 aspects

View the verdict as

Buy this if...

  • You want a rackmount NAS with a real CPU instead of an underpowered Atom chip
  • You need expandable RAM (up to 32GB) for demanding workloads like databases
  • You're upgrading from a limited model like the RS422 with fixed low memory

What users love

Skip this if...

  • You expect 10GbE networking included instead of base 1GbE ports
  • You're price-sensitive and don't want to pay extra for RAM/network upgrades
  • You need metal (not plastic) rack ears for mounting

What users complain about

Compare in seconds

Based on user comments

Best choice
1Mid
Easy setup and intuitive DSM software
Easy setup and intuitive DSM software
2Mid
Easy setup for beginners
Easy setup for beginners
3Mid
Long-term reliabilityNetworking speed beyond 1GbpsPlex and media handling improved by SSD cacheFan noiseCPU thermal and virtualization limitsMixed value of RAM/SSD upgrades for basic use
Long-term reliability
Networking speed beyond 1Gbps
Plex and media handling improved by SSD cache
Fan noise
CPU thermal and virtualization limits
Mixed value of RAM/SSD upgrades for basic use
4Premium
Expandable storage capacityReliability and data recoveryEase of use / DSM interfaceDrive compatibility alerts and vendor lock-inWeak Plex transcodingExpensive proprietary RAM
Expandable storage capacity
Reliability and data recovery
Ease of use / DSM interface
Drive compatibility alerts and vendor lock-in
Weak Plex transcoding
Expensive proprietary RAM
5
Bus-Powered FlexibilityCompact, Portable DesignDrives Readable If Enclosure FailsNoisy Drive ActivityAbrupt Unmount SoundRAID 1 Doesn't Boost Read Speed
Bus-Powered Flexibility
Compact, Portable Design
Drives Readable If Enclosure Fails
Noisy Drive Activity
Abrupt Unmount Sound
RAID 1 Doesn't Boost Read Speed
Best value
6Budget
Sufficient for backups, streaming, and surveillanceEasy setup for beginnersGood value versus higher-tier modelsNo drive redundancyConfusing entry-level lineup overlapMissing vibration dampers
Sufficient for backups, streaming, and surveillance
Easy setup for beginners
Good value versus higher-tier models
No drive redundancy
Confusing entry-level lineup overlap
Missing vibration dampers
7Mid
Great for Time Machine and photo backupLong-term reliabilitySolid upgrade from older/competing NASRAID is not a backupDrive/component lock-in and costNoise and power draw
Great for Time Machine and photo backup
Long-term reliability
Solid upgrade from older/competing NAS
RAID is not a backup
Drive/component lock-in and cost
Noise and power draw
8Mid
Dual 10GbE and Thunderbolt connectivityStrong hardware for the priceExpandable and third-party OS friendlySoftware stability issuesFan noise at idleNVMe/PCIe lane limitations
Dual 10GbE and Thunderbolt connectivity
Strong hardware for the price
Expandable and third-party OS friendly
Software stability issues
Fan noise at idle
NVMe/PCIe lane limitations
9Premium
Flexible RAID and third-party OS supportStrong hardware specs vs competitorsCapable for video editing workflowsInconsistent idle fan noiseUGOS software immaturityReal-world transfer speed issues
Flexible RAID and third-party OS support
Strong hardware specs vs competitors
Capable for video editing workflows
Inconsistent idle fan noise
UGOS software immaturity
Real-world transfer speed issues
10Premium
Highly expandable hardwareHigh throughput with 10GbE and cacheStrong VM and app supportNo hardware transcoding for 4KConfusing cache setup guidanceConsumer NVMe cache reliability risk
Highly expandable hardware
High throughput with 10GbE and cache
Strong VM and app support
No hardware transcoding for 4K
Confusing cache setup guidance
Consumer NVMe cache reliability risk
You are here
18Premium
Synology RackStation RS822
Upgradeable RAM to 32GBCapable CPU, not underpoweredImprovement over RS422's fixed low memoryMinimal base hardware forcing paid upgradesExpensive after required upgradesNo standard 10GbE networking
Synology RackStation RS822
Upgradeable RAM to 32GB
Capable CPU, not underpowered
Improvement over RS422's fixed low memory
Minimal base hardware forcing paid upgrades
Expensive after required upgrades
No standard 10GbE networking

Who wins on what

Ranked by what users actually praise

Overall Impression

RAM upgradeability is the standout practical benefit for long-term users. A user who ran home automation workloads (Docker containers, databases) on the predecessor RS815+ for seven years found that upgrading to the RS822+ with a 16GB RAM extension resolved slow historic-data queries that had built up over years. Another commenter specifically praised the presence of a real CPU and upgradeable RAM as exactly what they'd been looking for in a rack NAS, contrasting it favorably with underpowered Atom-based alternatives.

Base networking specs draw mixed but largely critical reactions. Multiple commenters criticize Synology for still shipping 1GbE as the standard connection instead of moving to 10GbE across their lineup, with one noting a managed switch is required to get the best performance out of the box. Another viewer pushes back, arguing home users don't need 2.5GbE and that this rackmount NAS is really aimed at home or small business use rather than heavy enterprise networking demands.

Pricing and upsell structure is a recurring complaint. Several commenters feel that once you add necessary RAM and networking upgrades, the effective price of the RS822+ can double from its initial listed price, comparing Synology's strategy to Apple's. Others feel NAS units in general are overpriced for the actual hardware inside, arguing Synology is 'squeezing' home users and shipping bare-minimum hardware that forces costly future upgrades.

Outdated / Not-accurate data?