Synology DS3622xsFrom real comments

Verdict distilled from 59 mentions across 11 aspects in comments under product review videos.

Positive sentiment23%
PROS 23%
CONS 77%

Rank based on 59 mentions across 11 aspects

View the verdict as

Buy this if...

  • You already own or are willing to buy only Synology-branded drives
  • You need a business-grade 12-bay chassis and don't need SHR flexibility
  • You're migrating from an older Synology xs-series unit and want continuity

What users love

Skip this if...

  • You own third-party drives (WD, Seagate, Toshiba) you want to reuse
  • You need SHR for flexible, mixed-capacity volume expansion
  • You expect NVMe cache slots, newer CPU specs, or full disk encryption

What users complain about

Compare in seconds

Based on user comments

Best choice
1Mid
Synology DS220
Easy setup and intuitive DSM software
Synology DS220
Easy setup and intuitive DSM software
2Mid
Ugreen DH4300
Easy setup for beginners
Ugreen DH4300
Easy setup for beginners
3Mid
Synology DS920
Long-term reliabilityNetworking speed beyond 1GbpsPlex and media handling improved by SSD cacheFan noiseCPU thermal and virtualization limitsMixed value of RAM/SSD upgrades for basic use
Synology DS920
Long-term reliability
Networking speed beyond 1Gbps
Plex and media handling improved by SSD cache
Fan noise
CPU thermal and virtualization limits
Mixed value of RAM/SSD upgrades for basic use
4Premium
Synology DS1821
Expandable storage capacityReliability and data recoveryEase of use / DSM interfaceDrive compatibility alerts and vendor lock-inWeak Plex transcodingExpensive proprietary RAM
Synology DS1821
Expandable storage capacity
Reliability and data recovery
Ease of use / DSM interface
Drive compatibility alerts and vendor lock-in
Weak Plex transcoding
Expensive proprietary RAM
5
OWC Mercury Elite Pro Dual
Bus-Powered FlexibilityCompact, Portable DesignDrives Readable If Enclosure FailsNoisy Drive ActivityAbrupt Unmount SoundRAID 1 Doesn't Boost Read Speed
OWC Mercury Elite Pro Dual
Bus-Powered Flexibility
Compact, Portable Design
Drives Readable If Enclosure Fails
Noisy Drive Activity
Abrupt Unmount Sound
RAID 1 Doesn't Boost Read Speed
Best value
6Budget
Synology DS118
Sufficient for backups, streaming, and surveillanceEasy setup for beginnersGood value versus higher-tier modelsNo drive redundancyConfusing entry-level lineup overlapMissing vibration dampers
Synology DS118
Sufficient for backups, streaming, and surveillance
Easy setup for beginners
Good value versus higher-tier models
No drive redundancy
Confusing entry-level lineup overlap
Missing vibration dampers
7Mid
Synology DS923
Great for Time Machine and photo backupLong-term reliabilitySolid upgrade from older/competing NASRAID is not a backupDrive/component lock-in and costNoise and power draw
Synology DS923
Great for Time Machine and photo backup
Long-term reliability
Solid upgrade from older/competing NAS
RAID is not a backup
Drive/component lock-in and cost
Noise and power draw
8Mid
Ugreen DXP6800 Pro
Dual 10GbE and Thunderbolt connectivityStrong hardware for the priceExpandable and third-party OS friendlySoftware stability issuesFan noise at idleNVMe/PCIe lane limitations
Ugreen DXP6800 Pro
Dual 10GbE and Thunderbolt connectivity
Strong hardware for the price
Expandable and third-party OS friendly
Software stability issues
Fan noise at idle
NVMe/PCIe lane limitations
9Premium
Ugreen DXP6800
Flexible RAID and third-party OS supportStrong hardware specs vs competitorsCapable for video editing workflowsInconsistent idle fan noiseUGOS software immaturityReal-world transfer speed issues
Ugreen DXP6800
Flexible RAID and third-party OS support
Strong hardware specs vs competitors
Capable for video editing workflows
Inconsistent idle fan noise
UGOS software immaturity
Real-world transfer speed issues
10Premium
Synology DS1621+
Highly expandable hardwareHigh throughput with 10GbE and cacheStrong VM and app supportNo hardware transcoding for 4KConfusing cache setup guidanceConsumer NVMe cache reliability risk
Synology DS1621+
Highly expandable hardware
High throughput with 10GbE and cache
Strong VM and app support
No hardware transcoding for 4K
Confusing cache setup guidance
Consumer NVMe cache reliability risk
You are here
31Premium
Synology DS3622xs
SHR achievable via migration or workaroundHigh RAM expansion potentialPowerful 12-bay business-grade hardwareLocked to Synology-branded hard drivesNo official SHR supportMigration and future compatibility uncertainty
Synology DS3622xs
SHR achievable via migration or workaround
High RAM expansion potential
Powerful 12-bay business-grade hardware
Locked to Synology-branded hard drives
No official SHR support
Migration and future compatibility uncertainty

Who wins on what

Ranked by what users actually praise

Overall Impression

Third-party hard drive lock-in is the single biggest complaint. Dozens of commenters say the DS3622xs+ only officially supports Synology-branded drives, blocking WD, Seagate, Ironwolf Pro and Exos units many already own. They call it 'vendor lock-in,' note Synology drives cost roughly double, and worry about support and future stock if a drive size is discontinued. Several say this alone ended their purchase plans, pushing them toward QNAP, Unraid, or self-built alternatives instead of this NAS.

Missing SHR support frustrates prosumer buyers wanting flexible expansion. Commenters explain that without Synology Hybrid RAID, they must fully populate all bays upfront rather than gradually adding drives over time, unlike the DS1821+. Some report SHR mysteriously appears via migration from older units, or can be force-enabled with an unsupported terminal command. Others simply canceled their purchase once they learned SHR wasn't officially offered, asking for SHR-capable alternatives instead.

Hardware feels dated and compromised for a $3,000+ business NAS. Owners note the chassis and specs closely resemble the seven-year-old DS3615xs/DS3617xs, calling the CPU update modest and the price steep for 2015-era hardware in 2023. They also cite missing built-in NVMe slots, a PCIe slot shared between 10G networking and cache, USB 3.2 Gen1 instead of Gen2, and no full disk encryption as disappointing omissions on a flagship-tier unit.

Outdated / Not-accurate data?