Yealink BH72From real comments

Verdict distilled from 19 mentions across 10 aspects in comments under product review videos.

Positive sentiment63%
PROS 62%
CONS 38%

Rank based on 19 mentions across 10 aspects

View the verdict as

Buy this if...

  • You want a headset with clear mic quality for softphone, Teams or Zoom calls
  • You value a free USB-C dongle and solid, metal-accented build quality
  • You're comparing against pricier Jabra models and want similar quality for less

What users love

Skip this if...

  • You work in consistently noisy environments like cafes and need strong mic noise cancellation
  • You rely on RingCentral remote call control features
  • You need long dongle range or zero audio lag when using the wireless dongle

What users complain about

Compare in seconds

Based on user comments

Best choice
1Premium
Apple AirPods Pro 2
Transparency ModeNoise CancellationSound QualityiOS/Apple Ecosystem Lock-inDurability/Crackling ConcernsHigh Price
Apple AirPods Pro 2
Transparency Mode
Noise Cancellation
Sound Quality
iOS/Apple Ecosystem Lock-in
Durability/Crackling Concerns
High Price
2Mid
Skullcandy Crusher
Signature haptic bass slider
Skullcandy Crusher
Signature haptic bass slider
3Premium
Sennheiser HD 490 Pro
Exceptional comfortStrong for gaming and imagingImprovement over HD 650/6XXIrritating L/R lettering inside padsBuild/pad quality issues reportedHigh price relative to alternatives
Sennheiser HD 490 Pro
Exceptional comfort
Strong for gaming and imaging
Improvement over HD 650/6XX
Irritating L/R lettering inside pads
Build/pad quality issues reported
High price relative to alternatives
4Mid
Sennheiser HD 25
Exceptional durabilityBalanced, quality soundFully repairable/modularCable-to-driver cutout issuesStrong clamping forceUnconventional cable entry side
Sennheiser HD 25
Exceptional durability
Balanced, quality sound
Fully repairable/modular
Cable-to-driver cutout issues
Strong clamping force
Unconventional cable entry side
5Mid
Philips SHP9500S
Exceptional comfort
Philips SHP9500S
Exceptional comfort
Best value
6Premium
Denon AH-D9200
Smooth, detailed treble and clarityStrong perceived value and end-game satisfactionTight, deep bassHigh price pointSibilant or fatiguing treble for sensitive earsTight fit for larger ears
Denon AH-D9200
Smooth, detailed treble and clarity
Strong perceived value and end-game satisfaction
Tight, deep bass
High price point
Sibilant or fatiguing treble for sensitive ears
Tight fit for larger ears
7Premium
Bose Noise Cancelling Headphones 700
Excellent Call and Mic QualityAll-Day ComfortIndustry-Leading Noise CancellationHigh Price PointInconsistent Call Clarity in Certain EnvironmentsBluetooth Pairing Problems
Bose Noise Cancelling Headphones 700
Excellent Call and Mic Quality
All-Day Comfort
Industry-Leading Noise Cancellation
High Price Point
Inconsistent Call Clarity in Certain Environments
Bluetooth Pairing Problems
8Premium
Shure SRH1540
Neutral, accurate soundExceptional comfortGreat detail and resolutionPerceived as 'boring' by some listenersElevated mid-bass/sub-bass not fully neutralSound highly dependent on seal and source
Shure SRH1540
Neutral, accurate sound
Exceptional comfort
Great detail and resolution
Perceived as 'boring' by some listeners
Elevated mid-bass/sub-bass not fully neutral
Sound highly dependent on seal and source
9Budget
Philips SHP9500
Exceptional value for moneyOutstanding comfortDetailed, neutral sound signatureLight or rolled-off bassCheap-feeling build qualityPerceived treble grain/sibilance
Philips SHP9500
Exceptional value for money
Outstanding comfort
Detailed, neutral sound signature
Light or rolled-off bass
Cheap-feeling build quality
Perceived treble grain/sibilance
10Budget
Apple EarPods
Excellent Sound Quality for PriceComfortable for Extended UseNo Charging RequiredLimited Noise IsolationBuild Quality ConcernsNot Secure for Active Use
Apple EarPods
Excellent Sound Quality for Price
Comfortable for Extended Use
No Charging Required
Limited Noise Isolation
Build Quality Concerns
Not Secure for Active Use
You are here
31Mid
Yealink BH72
Excellent mic qualityGreat for softphone and work callsSolid build and designWeak noise cancellation in loud settingsAudio lag via dongleLimited dongle wireless range
Yealink BH72
Excellent mic quality
Great for softphone and work calls
Solid build and design
Weak noise cancellation in loud settings
Audio lag via dongle
Limited dongle wireless range

Who wins on what

Ranked by what users actually praise

Overall Impression

Mic quality is the standout strength users keep returning to. Commenters repeatedly single out the BH72's microphone as exceptional, with one calling it the best-sounding mic of any headset they've tried, including the Jabra Evolve2 75. Another praises the mic quality alongside noise cancellation as comparable to headsets costing double. Build quality also gets credit, with metal parts and a gray finish described as solid, and the headset is seen as a strong value pick versus pricier Jabra alternatives for softphone-heavy work.

Noise cancellation performance divides opinion sharply. While some users are thrilled with the ANC and mic clarity even at 90dB background noise, others are disappointed, buying the BH72 specifically for noisy environments like cafes and finding people can still hear everything in the background. Several commenters ask directly whether firmware updates improved mic noise cancellation, suggesting it was a known weak point that some users hoped, but weren't certain, had been addressed over time.

Connectivity quirks affect the dongle experience specifically. Users report the USB dongle's wireless range is lower than expected, working better near a laptop than through a docking station. One commenter noticed audio lag similar to YouTube video delay when using the dongle, which cleared up when connecting via the computer's built-in Bluetooth instead. A free included USB-C dongle is appreciated as a cost-saving feature not all competitors provide, but its practical performance has caveats.

Outdated / Not-accurate data?