Generally negative
Multiple commenters are unsure which version to buy given their PC's ports, including questions about Thunderbolt 3 compatibility, linking to Thunderbolt docks, and whether USB or Thunderbolt is the right choice for their setup.
Generally negative
Several users ask basic cable questions, such as whether a high-spec USB cable is required, whether USB-C to USB-A adapters will work with older USB 3.0 ports, and what cable specs are compatible, indicating unclear guidance from the manufacturer.
Frequently criticized
One user reported the older Apollo Twin USB model caused mic problems on Discord, gaming, and Zoom unless using a third-party workaround, while another described Thunderbolt drivers crashing their PC and causing Discord issues, raising doubts about driver reliability.
Generally negative
Buyers note the USB-C cable isn't included in the box, which they find unusual and disappointing given the product's price range, and complain there's little guidance on which cables are needed.
Frequently criticized
A buyer who purchased the USB-C Heritage Edition for Mac Pro M1 gig use was alarmed to hear the USB version reportedly doesn't work on Mac, creating fear of ruined live performances. This uncertainty around Mac support is a significant purchase risk.
Generally negative
A user reported their DAW (Ableton 11) failed to recognize the USB cable connection even though the device itself was detected by the computer, requiring troubleshooting.