Synology DS224+From real comments

Verdict distilled from 34 mentions across 13 aspects in comments under product review videos.

Positive sentiment41%
PROS 41%
CONS 59%

Rank based on 34 mentions across 13 aspects

View the verdict as

Buy this if...

  • You want simple, reliable setup for Plex, photo backup, or document storage
  • You're upgrading from a very old Synology NAS and want proven, stable software
  • You don't need multi-gig Ethernet or heavy 4K transcoding without Plex Pass

What users love

Skip this if...

  • You require 2.5GbE or faster networking out of the box
  • You plan to use very large (20TB+) or unsupported third-party drives without hassle
  • You need guaranteed RAM upgrades beyond the official 4-6GB spec

What users complain about

Compare in seconds

Based on user comments

Best choiceBest value
1Budget
Easy setup for beginnersUpgradeable RAM and storageAffordable entry pointRAID is not backupLimited scalability with 2 baysImmature firmware options
Easy setup for beginners
Upgradeable RAM and storage
Affordable entry point
RAID is not backup
Limited scalability with 2 bays
Immature firmware options
2Premium
Full advertised capacityGood packaging designLong-term reliabilityNoticeable operating noiseDrive failures reportedShipping/packaging damage in some regions
Full advertised capacity
Good packaging design
Long-term reliability
Noticeable operating noise
Drive failures reported
Shipping/packaging damage in some regions
3Mid
Reliable long-term operationEasy to use interfaceGood value versus competitorsUncertain streaming performance under loadWeak CPU and limited RAMAccount and connectivity issues reported
Reliable long-term operation
Easy to use interface
Good value versus competitors
Uncertain streaming performance under load
Weak CPU and limited RAM
Account and connectivity issues reported
4Budget
Affordable price pointUsable for general storage, not just surveillanceSuited for surveillance/video recording workloadsConcerns over Seagate's data-loss reputationConfusing compatibility guidance for mixed NAS/NVR setupsSkepticism about AI marketing claims
Affordable price point
Usable for general storage, not just surveillance
Suited for surveillance/video recording workloads
Concerns over Seagate's data-loss reputation
Confusing compatibility guidance for mixed NAS/NVR setups
Skepticism about AI marketing claims
5Budget
Easy to shuckData recovery often possibleLow cost per terabyteUSB/power board issuesDrive failures and DOA unitsPhysical fragility during shucking
Easy to shuck
Data recovery often possible
Low cost per terabyte
USB/power board issues
Drive failures and DOA units
Physical fragility during shucking
6Mid
Massive storage capacityExtra front USB portsGood value for the spaceReliability and failure issuesStays powered on after Xbox shutdownNo power button and noise complaints
Massive storage capacity
Extra front USB ports
Good value for the space
Reliability and failure issues
Stays powered on after Xbox shutdown
No power button and noise complaints
You are here
7Mid
Synology DS224+
Unofficial RAM upgrades often workEasy setup and softwareLong-term reliabilityNo 2.5GbE networkingOutdated/recycled hardwareLimited large-drive support
Synology DS224+
Unofficial RAM upgrades often work
Easy setup and software
Long-term reliability
No 2.5GbE networking
Outdated/recycled hardware
Limited large-drive support
8Mid
Long-term reliability for NAS workloadsStrong sustained write speedsPurpose-built for NAS environmentsLoud operational noiseDead-on-arrival and early failuresHigh operating temperatures
Long-term reliability for NAS workloads
Strong sustained write speeds
Purpose-built for NAS environments
Loud operational noise
Dead-on-arrival and early failures
High operating temperatures
9Mid
Long-term reliabilityHigh storage capacity for archivingEasy installationReliability and failure reportsSMR write speed limitationsNoise and clicking sounds
Long-term reliability
High storage capacity for archiving
Easy installation
Reliability and failure reports
SMR write speed limitations
Noise and clicking sounds
10Mid
Fast game transfersEasy setupLong-term reliability for some usersCan't play next-gen games directlyDrive failure over timeNot recognized by Xbox
Fast game transfers
Easy setup
Long-term reliability for some users
Can't play next-gen games directly
Drive failure over time
Not recognized by Xbox

Who wins on what

Ranked by what users actually praise

Overall Impression

Setup and daily use are refreshingly simple compared to alternatives. Multiple users highlight how quick and painless setup is, some finishing in about 30 minutes, and contrast this favorably with TrueNAS, OMV, UNRAID, and CasaOS, which they found harder to configure. Long-time Synology owners with units dating back over a decade report reliability, and newcomers say the CPU and RAM are more than sufficient for typical Plex, photo, and backup workloads, often barely touching CPU or memory capacity.

Gigabit-only networking is the most common frustration. Several commenters call the lack of 2.5GbE a dealbreaker or 'totally bonkers' for a 2023/2024 release, especially since USB adapters are needed to work around it. Others note that with SMB multichannel over dual Gigabit ports and a 2.5GB switch, speeds up to 224MB/s are achievable, but this requires extra hardware and configuration most buyers don't expect to need.

RAM upgrades work unofficially but are inconsistent. Despite Synology capping official support at 4-6GB, numerous users report successfully installing 8GB or 16GB third-party sticks, with the system reporting 10-18GB total. However, results vary. One user's 16GB stick wouldn't even boot, while a 4GB stick worked fine, showing outcomes aren't guaranteed across units and RAM brands.

Outdated / Not-accurate data?