Samsung Galaxy Note 20chat_bubble_outlineFrom real comments

Many felt the Note 20 and Ultra were priced too high given missing features like glass backs, 120Hz QHD screens, and included accessories. Some said the phone would be far more appealing at $799-$850 instead of $1000+.

@chubbyjohnson5480

Floss, man, another fantastic review. I'm a Note guy. Had every one of them since the Note 2. I kept my Note 10 plus, tried out a Note 20 Ultra. The 20 Ultra feels like a downgrade with battery, internal storage, and I'll say, even performance. \nAnd you're dead nuts on about Samsung being cheap. No spare S Pen tips, no tip removal tool, no dongle, no screen protector, no headphones, etc. Feels like Samsung is becoming Apple. I am sending back the Note 20 Ultra. My next phone won't be a Samsung, if they don't get their stuff together. Get the battery life equal to the phone. Add the headphone jack and IR blaster, again.\nI wish OnePlus, LG, somebody would make a phone with a pen.\nI hate the S Pen on the left side. I like the volume buttons on the left side. \nJust my thoughts.launch

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October 19, 2020

@cabiker91

Been waiting for this. I'm a phone guy so even though I have the S20, I really am interested in the N20U. \n\nYour gripes aren't petty. When they're charging $1300 (almost $1500 for more storage) then they need to get it right and every feature matters. That price point is too damn high to drop stuff. I also don't like how the only color that comes with more storage is the Mystic Black. Give me more color options at every storage level. \n\nNot sure if I'll pick it up or not. I'm gonna finish this video then sleep on it for a few days.launch

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August 24, 2020

@MikeOBrienMedia

It is unfortunate that this phone is so expensive. I think people would be going nuts over this phone if it was $850ish. The $1000 price point is just so competitive these days, but this is definitely a great device!launch

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August 21, 2020

@MsLeema

I'm impressed as always. I just unboxed my mystic bronze and it is amazing. Sad it didn't come with a SD card slot but still a powerhouse of a phone. Wouldn't change it for the worldlaunch

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August 20, 2020

Several commenters called the lack of expandable storage on a 128GB device a major dealbreaker, especially given the phone shoots 4K video and 50MP photos. Some cited this as the reason they skipped upgrading entirely.

@DSteadyListener

Micro SD is the reason why I did not upgrade to the S21 series. Still happy with my s20 plus 5Glaunch

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July 18, 2021

@hameedismaeel6739

Note 20 ultra will be my last samsung phone until they will return SD card😭launch

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July 18, 2021

@homanh

You've used it for 2 weeks and that's fine. But if you were to use it long term, I think you'd find the lack of an \nSD card on a 128GB phone that costs $1000 unacceptable and a no-go.\nThe worst part is it doesn't cost them anything at all. Instead of a dual sim, they just use a hybrid sim slot. The cost of the parts would be minimal to the ponit of nil. It seems like they intentionally gimped it to up the Note 20 ultra. All the others you could forgive and live without. But on a 4k camera 50MP photo phone, 128GB is nothing.launch

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September 1, 2020

@MsLeema

I'm impressed as always. I just unboxed my mystic bronze and it is amazing. Sad it didn't come with a SD card slot but still a powerhouse of a phone. Wouldn't change it for the worldlaunch

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August 20, 2020

European Exynos variants drew criticism for worse power management, more heat, and lower performance compared to Snapdragon models. Multiple commenters said they'd avoid Samsung phones specifically because of the Exynos chip.

@shiransandeep3290

I have exynos note 20 ultra. I know its performance is not up to par with SD eventho exynos performance for day today activities is very good. I get 6 to 7 hours of screen on time some times I gets 7.5h+. For me this phone is great. I saw that samsung is about to push software update to improve the battery life of note 20 series.launch

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October 19, 2020

@arispanagiotopoulos2533

I love our boy’s Floss movie style reviews that he does for all the most important releases of the year! \nHis arguments about the pros and cons of a product are always rock solid cause he knows his stuff. \nFull, honest, detailed and thorough reviews, awesome humor and style and of course everything is 100% White Shoes approved! 😎👍🏻👌🏻\nPS: Thanks for mentioning the Exynos situation. The main problem with the Exynos processors ain’t their speed and all, it’s the very poor power management in comparison with the Qualcomm’s processors and the thermal management, Exynos devices many times get very hot and fast! It’d be great if you could test an Exynos and Qualcomm Samsung device. Many people in Europe would like to buy a Samsung device but they don’t because of the Exynos shit!launch

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August 25, 2020

@iSimp194

Samsung is Samsung.\n\n\nBig Gorgeous Phone with Trash Exynos Chipset the Worst Problem.launch

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August 18, 2020

@Paul.in.Ireland

Excellent as always Chris but.... No Snapdragon....No Samsung.... Fed up being ripped off with Samsung forcing their crappy Exynos chips on Europe while USA gets the more powerful Snapdragon.launch

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August 18, 2020

Several users wished for a bigger battery, with some calling it their biggest reservation about the phone. One long-term Exynos user got only 6-7.5 hours of screen-on time.

@shiransandeep3290

I have exynos note 20 ultra. I know its performance is not up to par with SD eventho exynos performance for day today activities is very good. I get 6 to 7 hours of screen on time some times I gets 7.5h+. For me this phone is great. I saw that samsung is about to push software update to improve the battery life of note 20 series.launch

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October 19, 2020

@fzr1000981

Agree 100% on the need for a larger battery, that's my biggest reservation with this phone. Great review.launch

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September 5, 2020

@latenightlaura2865

Samsung! listen to this man we def need that dongle or aux back! ( people wanna roll out with their bass out). Bring back the IR blaster. Battery ( bigger and thicker is better if we get longer)... take that how ever you want! haha.launch

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August 26, 2020

@bmwm3cs

Bring back battery replacement, IR and 1/8\" jack - Also, I could careless about a thin phone #7000MAhlaunch

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August 24, 2020

Commenters missed older features like the headphone jack, IR blaster, and easily replaceable battery, wishing Samsung would bring them back.

@chubbyjohnson5480

Floss, man, another fantastic review. I'm a Note guy. Had every one of them since the Note 2. I kept my Note 10 plus, tried out a Note 20 Ultra. The 20 Ultra feels like a downgrade with battery, internal storage, and I'll say, even performance. \nAnd you're dead nuts on about Samsung being cheap. No spare S Pen tips, no tip removal tool, no dongle, no screen protector, no headphones, etc. Feels like Samsung is becoming Apple. I am sending back the Note 20 Ultra. My next phone won't be a Samsung, if they don't get their stuff together. Get the battery life equal to the phone. Add the headphone jack and IR blaster, again.\nI wish OnePlus, LG, somebody would make a phone with a pen.\nI hate the S Pen on the left side. I like the volume buttons on the left side. \nJust my thoughts.launch

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October 19, 2020

@latenightlaura2865

Samsung! listen to this man we def need that dongle or aux back! ( people wanna roll out with their bass out). Bring back the IR blaster. Battery ( bigger and thicker is better if we get longer)... take that how ever you want! haha.launch

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August 26, 2020

@bmwm3cs

Bring back battery replacement, IR and 1/8\" jack - Also, I could careless about a thin phone #7000MAhlaunch

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August 24, 2020

One detailed long-term reviewer criticized Samsung for omitting spare S Pen tips, a tip removal tool, dongle, screen protector, and headphones, calling it cheap compared to earlier Note phones.

@chubbyjohnson5480

Floss, man, another fantastic review. I'm a Note guy. Had every one of them since the Note 2. I kept my Note 10 plus, tried out a Note 20 Ultra. The 20 Ultra feels like a downgrade with battery, internal storage, and I'll say, even performance. \nAnd you're dead nuts on about Samsung being cheap. No spare S Pen tips, no tip removal tool, no dongle, no screen protector, no headphones, etc. Feels like Samsung is becoming Apple. I am sending back the Note 20 Ultra. My next phone won't be a Samsung, if they don't get their stuff together. Get the battery life equal to the phone. Add the headphone jack and IR blaster, again.\nI wish OnePlus, LG, somebody would make a phone with a pen.\nI hate the S Pen on the left side. I like the volume buttons on the left side. \nJust my thoughts.launch

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October 19, 2020

A long-term owner noted Samsung ending security updates in Q2 2025, raising concerns about the phone's longevity despite otherwise strong hardware.

@RVWedding

I currently have the Note 20 Ultra...best phone I ever had. Unfortunately, Samsung will be providing its last security updates this Q2 2025. I feel the phone can hold up the next 10 years if Samsung can retain software updates.launch

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May 11, 2025