Microsoft Surface Laptop Go 3chat_bubble_outlineFrom real comments

Numerous commenters argue the laptop is overpriced given its year-old chip, sub-1080p screen, and limited hardware, especially compared to rivals like the XPS 13, Zenbook 14X, and MacBook Air M1.

@ryanaustin7317

This laptop is lacking so many features for that price point and it’s kind of disappointing, the only reason I’m even considering is because it’s on sale at Best Buy for $650 as I’m writing this but even that seems a bit steep for what they’re offeringlaunch

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August 31, 2024

@arjunsuresh29

Surface needs to step up their game. They have the best designs, build quality and OS with zero bloatware. But I hope they provide better hardware specifications at more affordable pricing. At a $1000 other OEMs have a lot more to offerlaunch

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November 8, 2023

@korblox6603

Agree completely with this excellent review. Unfortunately, over the pond here in ol’ Blighty we can’t get anything like the BestBuy bargains at the price points indicated. For example, the very good Zenbook 14X is over £1,200 here in the UK right now, and that is with a discount, albeit in an i9 and 1TB set up but still we can’t get hold of any other spec for less. But I would never recommend this Microsoft laptop for the price anyway as the competition is still better even when equally ludicrously priced. Love your reviews, Matthew. Keep them going!launch

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October 29, 2023

@Igniam

I totally agree with you, it’s good as a sub $500, but at the price it’s in, that’s just sad!!\nAnd they get surprised when their surface line is not doing good! \nIt’s just sad what they dolaunch

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October 29, 2023

The most frequently repeated complaint is the absence of a backlit keyboard, which many consider unacceptable at this price point and a practical dealbreaker in dim environments.

@hsjncuwkrveyxnwmzhwm

I agree it's expensive for the given specs, but its size and weight are perfect for travel, and that's the key factor I can't compromise on. I value the portability so much that the lack of a backlight is irrelevant.launch

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December 5, 2025

@PushUp-yt5is

I'm using a laptop go 3 with 8gb ram and i5 and i have no problems with it, it doesn't have backlight witch Isn't that bad small bezels bad cam and comparatively pixelated screen but it isn't bad, i will say the battery is disappointing it lasts for about 4 hours and the keys and trackpad fell very quality.launch

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September 20, 2024

@Anastasia-M24

I got it as a second laptop for work on the go (my main laptop is large and much more powerful). I have to say, it's a wonderful little laptop for the price I was able to buy it for ($575). The only problem is a lack of backlit keyboard,launch

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April 8, 2024

@minminli6248

No backlight means even the most tactile keyboard with the best feedback is useless in dim environments.launch

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April 1, 2024

Multiple users report real-world battery life far below marketed claims, often only 2-6.5 hours, especially under any moderate workload like Zoom calls or PowerPoint.

@PushUp-yt5is

I'm using a laptop go 3 with 8gb ram and i5 and i have no problems with it, it doesn't have backlight witch Isn't that bad small bezels bad cam and comparatively pixelated screen but it isn't bad, i will say the battery is disappointing it lasts for about 4 hours and the keys and trackpad fell very quality.launch

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September 20, 2024

@lukeswanson4083

I have the original laptop go and absolutely love the size. It's a pretty reliable laptop with great build quality. However, the laptop is definitely slow and the battery is awful (I'm lucky to get like two hours of usage). Any recommendations on other laptops that are similar size?launch

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April 26, 2024

@gabrielbenigni6644

I just got it new and the battery life is 6.5 hours. Is that okay?launch

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March 4, 2024

@BubbaBigDude

Good and honest review. My work sent me a Surface Go 3 laptop and I hate it... the charging plug keeps falling out and it's underpowered for driving multiple monitors in a work at home setup.launch

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December 6, 2023

The laptop's single USB-C/USB-A port setup is criticized as impractical, forcing users to buy docks and adapters for monitors and other peripherals.

@therealmo_ai3000

Frankly Microsoft didn't need to scale down just to make the laptop more affordable and appealing they could have uniquely engineered a SD card reader in there or a secondary usb type c added, Microsoft can build a tower gaming system but leaves one type a and one type c, just because of the compatibility and a 1080p screen? Come on. Apple does this too.launch

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September 22, 2023

@nickthaskater

$800 for a 12th gen Intel chip and sub-1080p screen with one USB port. Lol...launch

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September 21, 2023

@FlameARS

Anyone watching who actually wants to buy a laptop, surfaces come with 1 usb port so be ready to buy a dock too. and special adapters if you want to hook up to monitorslaunch

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October 13, 2020

Some users report broader Surface reliability issues including screen flickering, unreliable fingerprint sensors, overheating, and software update problems causing hardware failures.

@learzetur6

I have the Surface Laptop Go 2 which I bought about 2 years ago for $500 and it is my biggest regret. It's not even a reliable laptop. Battery was rated for 13 hours, after Zoom calls from my work and web surfing I only get 4 hours Max. The screen flickers and the fingerprint is extremely unreliable. Only pro is the size 😢launch

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October 30, 2023

@DylanF

I'm an ICT engineer. I've had a couple of Surface products personally, and I was also part of an organisation which rolled out hundreds of Surface Pro 7 machines to school children and teachers as we switched over to hybrid lessons. Whilst, with any device it's expected to have a good volume of machines which will fail for a variety of reasons, especially when loaded up for specific use with additional hardware and third party bridging to make them all compatible, it just felt like I was sending a disproportional amount of them back to Microsoft for replacement. Overheating, glass warping, bricking. My personal Surface products have also had problems. Yet despite all this just last week I'm trailing a Surface Pro 8 as my work device, hoping it would change my negative experiences with these devices because they're just so freaking cool! I really want to like the Surface line up of products! Come on, Microsoft. Keep at it but do better!launch

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October 29, 2023

@parimaldgy8152

Please don’t buy any surface products, software has many issues, they update it regularly, whenever new updates comes the system fails in many other hardware things...for me in last update and the keyboard and mouse stopped working...customer service is worst. Doesn’t worth the money we pay to those people!!!!!launch

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January 18, 2021

A few users mention the off-center power button/fingerprint sensor placement and a comparatively pixelated, reflective screen as small but noticeable drawbacks.

@PushUp-yt5is

I'm using a laptop go 3 with 8gb ram and i5 and i have no problems with it, it doesn't have backlight witch Isn't that bad small bezels bad cam and comparatively pixelated screen but it isn't bad, i will say the battery is disappointing it lasts for about 4 hours and the keys and trackpad fell very quality.launch

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September 20, 2024

@luluismo

if its $700 it is ok. i got my laptop go 2 almost a year ago, I hate its hot, the screen is reflective, it doesnt have backlit, it cant connect to multiple external display (it actually can but 2nd monitor runs in 30HZ), its noisy where the fan always kicks in.\nBUT the form factor is good, i like the touch screen, its 3:2, it has all the ports i need without need of dongle, it looks nice like a macbook. \nI have a serious love and hate relationship with this product.launch

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October 31, 2023

@gabvencio589

Ngl, the power button/fingerprint sensor is throwing me off because it’s not corneredlaunch

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October 13, 2020

Some users report the charging plug frequently loses connection, calling it a poor design choice compared to standard laptop chargers.

@samfromvalleycenter4848

After owning this laptop for a month, I found the MS power connector is suck !! due to it kept losing connection all the times, and annoying also. It is a bad design, and why don't they leave it the way it supposed to do like every other laptops do: a hole with positive and negative pole plug-in? Microsoft need to recall all of their Surface laptopsfor this reason only.launch

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February 3, 2025

@BubbaBigDude

Good and honest review. My work sent me a Surface Go 3 laptop and I hate it... the charging plug keeps falling out and it's underpowered for driving multiple monitors in a work at home setup.launch

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December 6, 2023

A couple of users note the fan is noisy even at idle and the laptop runs hot, which detracts from the otherwise compact, quiet experience expected.

@theTomRadziwill

Had a laptop go 2 for some time. There were a few things i didnt liked about it. The fan was so loud even in idle mode for most of the time. And the missing keyboard backlight is sad...\n\nIt could be the perfect laptop for my needs... But now i am waiting for the Laptop go 4 with (hopefully) the core ultra cpus in 2025.launch

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February 6, 2024

@luluismo

if its $700 it is ok. i got my laptop go 2 almost a year ago, I hate its hot, the screen is reflective, it doesnt have backlit, it cant connect to multiple external display (it actually can but 2nd monitor runs in 30HZ), its noisy where the fan always kicks in.\nBUT the form factor is good, i like the touch screen, its 3:2, it has all the ports i need without need of dongle, it looks nice like a macbook. \nI have a serious love and hate relationship with this product.launch

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October 31, 2023