Mackie Onyx Producerchat_bubble_outlineFrom real comments

Several users found that stereo sources get summed to mono when using inputs 1+2 for direct monitoring, which struck them as odd given the manual's stereo diagram. A reviewer confirmed this is a design limitation rather than a defect.

@littlenige

On initial use I'm finding only a mono signal when using a stereo synth directly in for example. Not sure what I am doing wrong. Thanks for any help anyone can give. >>>>> Two years later and not one word from anyone - I guess people have moved on!launch

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July 3, 2023

@PutItAway101

No reviews mention that the live input monitoring is mono, which is quite important. If you're recording a stereo track through the two inputs, you'll hear them both panned to the centre as you play, and then you can hear it in stereo when you play back the recording. If you want to hear what a stereo instrument actually sounds like while you recording it, you need to use montoring from the DAW. Luckily the latency is low enough that you don't notice the extra delay of the round-trip of sending the live audio back out to the interface, but it's dumb in principle. They should've included an option to treat the inputs as left and right in montoring.launch

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March 17, 2023

@TheKwaze

Should the input be stereo when using 1 + 2 inputs on the Producer 2-2 from my stereo keyboard, as mine is summing both channels into mono which strikes me as odd?launch

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May 30, 2020

@TheKwaze

Is the input stereo when using 1 + 2 inputs as mine is summing both channels from my stereo keyboard into mono which strikes me as odd?launch

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May 30, 2020

A user on Windows 11 experienced audio dropouts that froze their entire computer, and tech support only offered an outdated 2019 beta driver that didn't fix it. Another user reported their laptop hanging when the interface was connected.

@siddannatelgi9715

I purchased onky 1.2 artist interface is good but when I pout with my laptop then laptop get hang when I remove it runs fine what is the problem in it pls do reply I am in tenselaunch

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November 25, 2025

@2pyros1cup

I just got one of these a few days ago. Using it on Windows 11, the sound keeps dropping.. it freezes up my entire computer while it doesn't respond. Can't even playback music from spotify. Contacted their tech support.. they offered up some beta driver from 2019.. it's 2023.. the beta driver didn't solve the issue. Returning it. What a waste of time. Focusrite is arriving tomorrow. I guess if that has the same problem then it's not the devices .launch

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April 14, 2023

Two users reported the USB light failing to turn on after previously working fine, losing connection to the computer despite gain and phantom power lights working normally.

@lovedivybzsupercalifragili6348

Good morning \nHave a little problem \nI connected it to a computer once then it was working fine even connected it to my phone.. and to the computer again..then I gave it a rest now I can't see the USB LIGHT ON AGAIN... I recently try it to another laptop but seem that laptop was outdated.. but GAIN lights came on and the MIX +48v .. but no USB LIGHT.launch

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October 1, 2020

@lovedivybzsupercalifragili6348

Good morning Dave \nI have a little problem I didn't have..\nHere goes \n\nI connected it to a computer once then it was working fine even connected it to my phone.. and to the computer again..then I gave it a rest now I can't see the USB LIGHT ON AGAIN... I recently try it to another laptop but seem that laptop was outdated.. but GAIN lights came on and the MIX +48v .. but no USB LIGHT.launch

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October 1, 2020

Multiple users report hardware failures, including three brand-new units all failing within months and one failing after just six weeks. This points to significant quality control concerns.

@buney

I have had 3 brand new Mackie 2.2 Producer's and all 3 have failed within a matter of months. My last one started failing after 6 weeks!launch

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August 16, 2022

One user had to return their unit due to noisy headphone output, and the replacement unit developed the same issue again after a shorter period. This repeated failure led them to regret leaving their previous interface.

@buney

Had to send mine back with noisy headphone output. They replaced it then the second one went the same way. They were pretty good while they lasted but that was only 2 weeks for the first one and 13 weeks for the second. I wish I had stayed with my Focusrite.launch

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May 31, 2022

A user noticed a hiss noise that only occurs when the headphone output volume knob is turned all the way up, regardless of input connections or gain settings.

@milfordcuebicle

I got this one recently. This is probably normal, but I want to ask, do you get a hiss noise only when the output volume know is all the way up? There is no hiss otherwise. However, this occurs no matter if there are no inputs, connected, the input know gain is all the way down. The only way to avoid the hiss is never getting the headphones know all the way up. \n\nHas anyone experience this?launch

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June 30, 2025

A user could not get their Behringer C3 microphone recognized through the interface's driver, even after installing ASIO, suggesting compatibility or driver gaps.

@alejandraseminario3867

Hello! help me with this, I use win10:\r\n1. I have a Mackie Producer 2-2 audio interface and a behringer c3 microphone.\r\n2. When I connect the microphone to the interface, the microphone's red power light turns on, when you activate the Phanton-48v button, its LED lights up.\r\n3. The pc does not recognize the microphone and it does not sound anything.\r\n4. The audio interface driver -Mackie_USB_Driver_v4_47_0, does not recognize the behringer c3 microphone\r\n5. Install the asio all accepts the -Mackie_USB_Driver_v4_47_0, but the microphone driver does not appearlaunch

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March 6, 2021

One user experienced disturbing noise specifically when recording bass guitar, though they still rated overall sound quality highly.

@nitishsinging1819

Disturbing noise the bass guitar recording time but overall really very good sound and most important sir your voice amazinglaunch

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July 19, 2024