Fitbit Ace 3From real comments

Verdict distilled from 19 mentions across 13 aspects in comments under product review videos.

Positive sentiment47%
PROS 47%
CONS 53%

Rank based on 19 mentions across 13 aspects

View the verdict as

Buy this if...

  • You want a simple, affordable step and sleep tracker for a young child
  • You need a waterproof wearable for pool or beach use
  • You like the idea of motivating kids with timers, alarms, and colorful bands

What users love

Skip this if...

  • You need reliable LTE calling and messaging features
  • You want easy setup without account transfer or eligibility delays
  • You don't want to risk being locked into a non-cancellable subscription

What users complain about

Compare in seconds

Based on user comments

Best choice
1Mid
Kids genuinely enjoy wearing itStep and sleep trackingFun motivational featuresLimited feature set on base AcePainful separate-app calling setupConfusing water resistance limits
Kids genuinely enjoy wearing it
Step and sleep tracking
Fun motivational features
Limited feature set on base Ace
Painful separate-app calling setup
Confusing water resistance limits
2Budget
Kids love wearing itAffordable price pointCustomizable bandsLimited or unclear GPS and messagingSoftware and account bugsDifficult or lengthy setup
Kids love wearing it
Affordable price point
Customizable bands
Limited or unclear GPS and messaging
Software and account bugs
Difficult or lengthy setup
You are here
3Budget
Fitbit Ace 3
Lightweight and comfortable fitMotivates kids to be activeWaterproof designConfusing account setup and eligibilityOverheating and dropped callsRestrictive communication requirements
Fitbit Ace 3
Lightweight and comfortable fit
Motivates kids to be active
Waterproof design
Confusing account setup and eligibility
Overheating and dropped calls
Restrictive communication requirements
4Mid
Delays need for a smartphoneCompact size and lower cost vs smartphone alternativesEnables communication and location awarenessUnreliable messaging and connectivityPoor battery lifeNo true voice or video calling
Delays need for a smartphone
Compact size and lower cost vs smartphone alternatives
Enables communication and location awareness
Unreliable messaging and connectivity
Poor battery life
No true voice or video calling
5
Heart rate monitoring includedNo separate phone needed for the childNo GPS trackingApp unavailable in some regionsBattery level not easily visible
Heart rate monitoring included
No separate phone needed for the child
No GPS tracking
App unavailable in some regions
Battery level not easily visible

Who wins on what

Ranked by what users actually praise

Overall Impression

Basic activity tracking works well and motivates kids to move. Parents report the Ace 3 successfully tracks steps and sleep, and features like timers and alarms have helped motivate young children, such as a 7-year-old, to be more active. Users also appreciate the range of colorful band options and describe the watch as cute and fun for kids to wear. It's noted as lightweight, waterproof up to 50m, and suitable even for some adults with specific needs like autism.

LTE connectivity and hardware reliability are serious weak points. Multiple commenters report the Ace LTE overheats and drops calls within minutes, with sound eventually failing entirely, leaving only text messaging functional. Battery life and connection strength are also called weak. Customer service is criticized as slow, outsourced, and ineffective, offering apologies without fixes, and LTE availability is currently limited to the US, disappointing international buyers.

Setup, communication requirements, and billing frustrate many buyers. Some parents report the app won't display a child setup option at all, and Fitbit doesn't clearly disclose that account transfer eligibility may delay usability after purchase. Communicating with the child requires anyone, including grandparents, to install the app and be added by the parent first. Adding to frustration, the Ace Pass subscription reportedly cannot be canceled even after returning the device.

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