Eufy RoboVac G30chat_bubble_outlineFrom real comments

Multiple commenters raise concerns that Eufy has uploaded images or floor plans of users' homes to cloud servers (including AWS) without clear consent and without the ability to delete them, citing a known privacy scandal.

@Takusman

wonder how many pictures of your house it took and uploaded it to AWS cloud service without your consent, anything from anker is a no, not even their cableslaunch

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December 21, 2022

@TheRealChinOfKimJongUn

this would be great if it weren't for the privacy stuff that recently was exposed about eufylaunch

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December 19, 2022

@manaueruel5468

When revieeing eufy, you really should mention the recent privacy scandal, where they upload images of your housr onto their servers without consent and you cant delete them.launch

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December 17, 2022

@Cglue1997

Will Eufy upload my floor plan to the internet for everyone to see?launch

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December 16, 2022

One user reports going through three units with recurring main brush bearing seizures, faulty side brush gears, and a battery that won't hold a charge, saying it's 'good for about a year' but not worth full price. Others also mention frequent part replacements or battery charging problems with limited repair support.

@actraveler8309

Eufy has reliability issues mainly with the main brush bearing and side brush gears. I’ve had 3, one starting showing issues about 6 months in. One failed in two months as the main brush bearing seized up. The replacement they sent failed the same way in 9 months so I’ve been running two of them without a main brush and faulty side brushes. Now, one of them has a faulty battery where it won’t hold a charge. They are good for about a year but don’t ever pay full price. My Roborock refurbished is about the same price and is light years betterlaunch

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April 25, 2023

@MYNYDJ

I’ve had mine running daily for about a year and a half. Sure it doesn’t clean “deep down” but I’ve found that running it daily really does keep every thing very clean. It’s gotten stuck maybe 10 times in the last year and a half. I’ve replaced the roller brush twice and the filter 5-6 times (can get cheap replacement parts online). For the $200 I paid back then, it’s been a solid investment.launch

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January 10, 2023

@furkanshaikh

Useless as it get these battery charging problems very soon and there are no service centers or repair parts available specially in saudi arabialaunch

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February 7, 2021

Two users describe the robot treating dark or black-patterned areas of rugs as cliffs, causing it to avoid zones or get stuck, forcing them to manually set no-go zones.

@MoodzTVs

My biggest issue with the ones I've tried is that I can't find a vacuum that will do my darker multi colored area rug. Will this have issues with it? It's a low profile rug, so it would have an issue getting it. The problem i keep running into is they all think they are falling off a cliff when they hit dark colors.launch

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January 14, 2023

@rymoo7086

Any recommendations if my robot vacuum thinks the black areas of my rug are a cliff? My rug is white with a large black design on it. It avoids these areas and often gets itself stuck, so I have the entire rug set as a no-go zone.launch

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December 23, 2022

A commenter says the brush roll needs cleaning after nearly every run, which they cite as a major reason they stopped using their Eufy in favor of an older Roomba that requires less upkeep.

@MrZics

I really think you should create a ranking on how often you have to clean the brush roll on Robot Vacuums. It's a big negative selling point in my option if you have to clean off the brush roll after every cleaning run and it's one of the reasons I don't use my Eufy much anymore. We have an older Roomba 800 series robot vacuum that we use far more because it doesn't need to be cleaned after every run.launch

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December 17, 2022

Without lidar or map memory, cleaning times varied wildly for one user (32 to 52 minutes) and the robot seemed to get lost mid-clean, with no ability to learn or store the map between runs.

@ryankennedy9414

I bought this and ended up returning it after 3 uses. It worked fine, but my 2018 Deebot 930 even with a weak battery did a better job managing the single level, with three rooms. That machine took about 32 mins. The Eufy without Lidar varied wildly. One clean was very close, 36 mins. Then I had a 45 min, then a 52 min where it seemed the mapping system got lost. The fact it cannot store the map and learn from it is a big weakness. One think it did do better was charge from the time it deemed itself low enough to return to charge, to full. I wish these reviews all stated that data, as my 930 is painfully slow, and I imagine as these advance battery tech should allow for faster charge times. I have never seen reviews that measure it.launch

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January 30, 2023

A new owner reported the vacuum trapping itself in a bathroom, getting stuck on a door stopper, and lodging under a recliner across multiple attempts in an uncluttered house.

@janit9255

Great review! Thank you! I just purchased the Eufy G30 model #T2250, on Amazon for $178.99 plus tax. I am not impressed so far. I've tried 3 times to get it to clean the whole upstairs and each time had a problem. I finally took out my reliable push vacuum because I wanted the house cleaned and the Eufy needed to charge anyway. I will try a few more times and then return it if it keeps getting stuck. My house is very uncluttered, but it closed itself into a bathroom, got stuck on a door stopper in another room, and stuck under a recliner in another room...super frustrating! Glad you are having better luck! Thanks again!launch

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July 3, 2022

One owner called the Hybrid's mop function 'absolutely shocking,' leaving only faint moisture streaks on the floor despite using the recommended cleaning solution, and sought a refund.

@kirkwagstaff9916

I have one of these and the mop is absolutely shocking. You leave it a couple of minutes and all you see are two streaks of moisture going across the flooring. Extremely disappointed as we also paid £20 for clearning product to go into it, but no point in even bothering. I'll be calling them to either get a replacement of a refund.launch

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April 12, 2024