Strongly criticized
Several owners report a high-pitched screeching or whining sound emerging after months to over a year of use, often worsening at low speeds. Some say Dyson support was unable to fix the issue despite replacements.
Frequently criticized
Commenters frequently describe the unit as expensive, with prices ranging widely by region, plus roughly $70/year for genuine replacement filters, making total ownership costly.
Frequently criticized
Beyond the defect-related screeching, some users note the bladeless design itself is inherently noisy due to air forced through narrow slits, comparable to a vacuum cleaner at high settings.
Frequently criticized
At least two users describe frustrating support interactions, including refurbished replacements with recurring problems and denied refund requests.
Generally negative
Some users report difficulty connecting the unit to Wi-Fi and losing connection intermittently.
Generally negative
One user describes the auto mode overreacting to minor triggers like peeling an orange while failing to activate for actual needs like diaper changes.