Dreame X40 Masterchat_bubble_outlineFrom real comments

Users report stuck water caps, pipes that are nearly impossible to insert, and installation instructions that leave a lot to be desired. Toe-kick clearance and platform height for cabinet installs are also confusing.

@Josephlimm

Great review! Can I ask what is a good height allowance between the floor and the base cabinet (toe kick height) in order for the robot to go under?launch

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March 30, 2025

@matze1990

You didnt show the ONE part where its almost impossible to put the pipes in the station 🤣... but anyways - great video! 👍launch

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March 21, 2025

@floriancanllois

Hello, is there anyone who can help me? I have this model but it's impossible to remove the caps before water installation and connection. The cap is stuck inside. 1:07launch

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January 16, 2025

@Tiger1016.

Tip: Get a platform riser for your washer dryer for this to slide under and you can tap into the washing machine plumbing even though the dirty water return is 1\" higher than the instructions recommend.\nPro tip: Getting the right platform height is difficult. There are 16\" options on amazon which work since they have ~13-14\" of clearance, but if you have cabinets above, this is probably too tall. The usual platforms are 12\" tall but only 10\" of clearance, so you would need to also throw in some vibration pads to get the extra inch of clearance since the base is 11\" tall.launch

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January 5, 2025

Multiple commenters ask about maximum drain height and pumping distance without clear answers, with concerns about washer-drain height mismatches and specific clearance measurements like 60cm or 12 inches.

@Grynjolf

Love your excitement and enthusiasm, man! Would have loved to see the rgb camera/remote control because I haven't seen that work. I'm seeing these are only $700 right now so thinking about making the purchase. I'll be upgrading from an old Shark UR2500SR that's kind of on its last leg. Especially now that I have kids, the mopping is going to be a game changer. The only thing I'm concerned about is hooking up the drain because my washer's drain is quite high up.launch

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November 18, 2025

@Dawho99

just picked this up for $699... this was my pick about a year or so ago, it was going to $2000 at one point, then saw it as $1200ish ... cant believe i got this for $699... does the sewer water thing have a pump? on the diagrams and in your setup it seems that the drain does not have to go on the floor, but rather that it does use a small pump to flush out the dirty water... cant seem to find much specification about maximum distance and heightlaunch

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October 20, 2025

@PiltZu

How high can the x50 pump used water? \n\nI have like 60cm to my drain on the wall, will it work?\n\nThank youlaunch

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August 31, 2025

@RobertSuciaghi

Great video!\nHope you or someone else can help me with a question, I am looking at the x40 master as a cool auto filling and emptying vacuum cleaner, but I can only connect the dirty water hose ~1m in height from the ground to the pipes.\nUnsure if it will be able to pump a bit up and clear the dirty water?launch

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April 13, 2025

Prices have ranged wildly from $400-700 on sale up to $2000, leading buyers to feel pricing is 'crazy' and unpredictable, and one speculates poor sales volume as a result.

@notfrostyskull8716

Where I live the robot is under $1000 now and that’s not on sale just normal price for it. It’s a cool product but for a niche market of people who are building a new house or have enough space to place this. For apartments it’s basically unusable as unless you have a big apartment then you’re not going to have space for this near a water source and are not going to run a hose through your whole apartment. With how fast the price is going down I doubt they are selling many of them.launch

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January 6, 2025

@ericmichel3857

I just got one of these from amazon 2-3 weeks ago for $1199 I just looked and it's $2000 at the moment. Pricing is crazy with these things.launch

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December 26, 2024

@Edi_Murati

Crazy prices!! For €1700 I pay a cleaning lady and it doesn't consume electricity. 😂😂😂launch

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October 2, 2024

An owner found wet, nasty dust hidden behind the trap door hinge during cleaning, and another warns against washing HEPA filters with soap or water since it damages their electrostatic properties.

@MarkusRessel

NEVER wash HEPA filters with soap, it destroys their electrostatic properties, making them much less effective at what they are supposed to do. I wouldn't even wash them with water, since water also contains lime and other things that can damage the filter. Simply blow them out with an electric air duster and avoid touching them at all.launch

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July 11, 2026

@Tylersworldofvacuums

I was just doing the cleaning on my X40 and I noticed that there was dust behind the hinge of the trap door that got all wet and nasty 🤢 I had to dig around to get it out so be on the look out for that when you are cleaning it.launch

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July 20, 2025

A user reports the side brush doesn't activate near carpet edges with an 8-10cm gap from the wall, leaving edges uncleaned, and another notes tile grout lines won't get properly clean.

@CollinLutz-p9e

I can tell you right off the bat, tile is not going to get clean in the grout lines. \n\nUnfortunately we're going to deal with that the old fashioned way until they come up with a robot to do that too.launch

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February 7, 2025

@omerfarukyldz5771

Why dreame not using the brush on carpet, i have gap between my carpet and wall almost 8-10cm and robot not using brush so i cant clean perfectly the edges. If there is a setting please share with melaunch

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December 30, 2024

One user reports a front wheel broke on its own, and another questions whether mop pad auto-reinstall after vacuuming works reliably, since theirs required manual intervention.

@shailajathakur4873

My front wheel broke on its own .please make a video on how to replace itlaunch

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July 21, 2026

@wnguyen3691

Have u ever had a problem with a mop pad automatic reinstall into a robot when using funtion mop after vac. It left the mop pad at the dock to vac first then robot come back to the dock to get the mop pad automatic install for mopping but mine always said i had to to it manually \nAny suggestion to fix the problem will help pls \nThanks in advancelaunch

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December 30, 2024

One commenter notes the robot is basically unusable in apartments since it requires proximity to water sources and running hoses through the home, limiting it to a niche market of new-build homeowners.

@notfrostyskull8716

Where I live the robot is under $1000 now and that’s not on sale just normal price for it. It’s a cool product but for a niche market of people who are building a new house or have enough space to place this. For apartments it’s basically unusable as unless you have a big apartment then you’re not going to have space for this near a water source and are not going to run a hose through your whole apartment. With how fast the price is going down I doubt they are selling many of them.launch

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January 6, 2025