Frequently criticized
Multiple commenters wished the input lag were lower, with one saying reducing it was a missed opportunity and another stating lower input lag would make it the best projector ever made for any setup.
Frequently criticized
One owner reported the fan starting quiet at 20-25dB but climbing to roughly 65dB after about 20 seconds of use, well above BenQ's quoted acoustic rating. They called this level of noise unacceptable despite otherwise loving the projector.
Frequently criticized
Because smart TV functions weren't built into the main projector remote, users end up juggling a fiddly smart stick and a second remote. One commenter felt BenQ cut corners here instead of integrating smart controls into the original remote.
Frequently criticized
A commenter criticized recommending Android TV as the smart platform when it doesn't even support Netflix, a significant gap for a home theater streaming device.
Generally negative
Some users asked whether the embedded Android TV could be swapped for alternatives like a Chromecast with Google TV or an Amazon Firestick, suggesting dissatisfaction with the stock smart experience.
Frequently criticized
One owner found a white dot inside the lens, suspected to be dust, that shows up annoyingly on screen and left them unsure how to resolve it.
Generally negative
A commenter questioned paying about $200 extra for the built-in Google/Android TV dongle when a standalone Chromecast with Google TV costs only around $50.
Frequently criticized
At least one user described the projector's image as dull and unsharp, comparing it unfavorably to a low-resolution VGA projector, contradicting the marketed picture quality.