Yealink WH66From real comments

Verdict distilled from 15 mentions across 12 aspects in comments under product review videos.

Positive sentiment36%
PROS 36%
CONS 64%

Rank based on 15 mentions across 12 aspects

View the verdict as

Buy this if...

  • You want a DECT headset with a convenient charging dock and flip-to-mute mic
  • You mainly plan to use it over Bluetooth with a mobile phone for call audio
  • You want a Teams-certified UC headset with a supportive vendor for troubleshooting

What users love

Skip this if...

  • You need reliable in-office active noise cancellation at this price point
  • You depend on the touchscreen or call button to dial and answer without failures
  • You need rock-solid wired USB audio quality without echo or tinny sound

What users complain about

Compare in seconds

Based on user comments

Best choice
1Premium
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Transparency ModeNoise CancellationSound QualityiOS/Apple Ecosystem Lock-inDurability/Crackling ConcernsHigh Price
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Transparency Mode
Noise Cancellation
Sound Quality
iOS/Apple Ecosystem Lock-in
Durability/Crackling Concerns
High Price
2Mid
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Signature haptic bass slider
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Signature haptic bass slider
3Premium
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Exceptional comfortStrong for gaming and imagingImprovement over HD 650/6XXIrritating L/R lettering inside padsBuild/pad quality issues reportedHigh price relative to alternatives
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Exceptional comfort
Strong for gaming and imaging
Improvement over HD 650/6XX
Irritating L/R lettering inside pads
Build/pad quality issues reported
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4Mid
Sennheiser HD 25
Exceptional durabilityBalanced, quality soundFully repairable/modularCable-to-driver cutout issuesStrong clamping forceUnconventional cable entry side
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Exceptional durability
Balanced, quality sound
Fully repairable/modular
Cable-to-driver cutout issues
Strong clamping force
Unconventional cable entry side
5Mid
Philips SHP9500S
Exceptional comfort
Philips SHP9500S
Exceptional comfort
Best value
6Premium
Denon AH-D9200
Smooth, detailed treble and clarityStrong perceived value and end-game satisfactionTight, deep bassHigh price pointSibilant or fatiguing treble for sensitive earsTight fit for larger ears
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Smooth, detailed treble and clarity
Strong perceived value and end-game satisfaction
Tight, deep bass
High price point
Sibilant or fatiguing treble for sensitive ears
Tight fit for larger ears
7Premium
Bose Noise Cancelling Headphones 700
Excellent Call and Mic QualityAll-Day ComfortIndustry-Leading Noise CancellationHigh Price PointInconsistent Call Clarity in Certain EnvironmentsBluetooth Pairing Problems
Bose Noise Cancelling Headphones 700
Excellent Call and Mic Quality
All-Day Comfort
Industry-Leading Noise Cancellation
High Price Point
Inconsistent Call Clarity in Certain Environments
Bluetooth Pairing Problems
8Premium
Shure SRH1540
Neutral, accurate soundExceptional comfortGreat detail and resolutionPerceived as 'boring' by some listenersElevated mid-bass/sub-bass not fully neutralSound highly dependent on seal and source
Shure SRH1540
Neutral, accurate sound
Exceptional comfort
Great detail and resolution
Perceived as 'boring' by some listeners
Elevated mid-bass/sub-bass not fully neutral
Sound highly dependent on seal and source
9Budget
Philips SHP9500
Exceptional value for moneyOutstanding comfortDetailed, neutral sound signatureLight or rolled-off bassCheap-feeling build qualityPerceived treble grain/sibilance
Philips SHP9500
Exceptional value for money
Outstanding comfort
Detailed, neutral sound signature
Light or rolled-off bass
Cheap-feeling build quality
Perceived treble grain/sibilance
10Budget
Apple EarPods
Excellent Sound Quality for PriceComfortable for Extended UseNo Charging RequiredLimited Noise IsolationBuild Quality ConcernsNot Secure for Active Use
Apple EarPods
Excellent Sound Quality for Price
Comfortable for Extended Use
No Charging Required
Limited Noise Isolation
Build Quality Concerns
Not Secure for Active Use
You are here
31Premium
Yealink WH66
Convenient charging baseConvincing review and helpful supportFlip-up mic muteInconsistent or poor audio qualityInconsistent firmware and unclear settingsBluetooth audio routing frustration
Yealink WH66
Convenient charging base
Convincing review and helpful support
Flip-up mic mute
Inconsistent or poor audio quality
Inconsistent firmware and unclear settings
Bluetooth audio routing frustration

Who wins on what

Ranked by what users actually praise

Overall Impression

Audio quality is inconsistent depending on connection type. Users report that wired USB connection to a PC produces an echo and 'tin' sound, while pairing over Bluetooth to a phone sounds great by comparison. However, using Bluetooth means losing Teams call-control functionality. Other commenters flatly called overall audio quality 'trash' or 'horrible' and unfavorably compared it to older competitor headsets, suggesting audio performance is a weak point despite the headset's business-focused positioning.

Hardware conveniences are appreciated, but ANC is notably absent. The charging base station was called out as a nice feature, along with a flip-up mic that mutes automatically. However, one user was frustrated there's no local active noise cancellation for office noise, calling it 'ridiculous' given the price. Another was hopeful that Teams and WebEx software-side noise cancellation combined with the mic would act as a useful 'double filter' for background noise.

Call-control and connectivity reliability issues surface in real use. Multiple users reported functional problems: a touchscreen that fails to place calls after dialing and timing out, a call button that won't answer calls when connected to a Yealink deskphone, and a USB connection that stopped being recognized by a PC after working initially. Others noted inconsistent firmware/interface differences between units and difficulty configuring default dialer settings, pointing to variable software polish across devices.

Outdated / Not-accurate data?