Withings Body Smartchat_bubble_outlineFrom real comments

Several buyers were frustrated that key app functions, including detailed body fat metrics, require a paid monthly or ongoing subscription despite the upfront cost of the scale itself, with some calling it a scam.

@mkowalski4646

The weight i bought from this company was one of the worst purchases I made. In their app almost all functions are behind paid subscription, which is quite expensive... additionaly it was showing me wrong metrics (I was able to compare these to other devices).\nI sold the scale after few days. I do not recommend these scales, overpriced, expensive subscription is required and questionable quality.launch

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May 7, 2026

@chrissnyder7968

I Don’t buy things that require an additional subscription fee, sorry that’s just me.launch

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March 12, 2026

@adamatch9624

Do not buy it. DO NOT BUY IT. There a subscription for most the info. I payed 90 quid for it but now they want 8 quid a month? So every 8 months I’m buying a new scale essentially. Returned shit company now scam. This is the issue with reviewers who earn money from sales they ignore the badlaunch

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October 24, 2025

@epoulos108

The Withings body smart is a nightmare. The user interface sucks. It’s not user friendly at all. Glitches you glossed over for a 99 dollar scale is something that should have been absolutely resolved. Also the app requires purchase for additional functions that should be free in my opinion. I ran into the same issues you had in your Withings review video and it must be that you were use to the issues at your second purchase but I gather it was because you expected the issues and your review was more of a comparison to the former software seems. Any kind of software glitches at 99.- should be a deal breaker for any consumer. Although it was a classy wrapping and presentation much like Apple does. the manual sucked and doesn’t give enough information to make the set up easy either. I’m buying the 20 scale you reviewed and the only thing I want to make sure of is the accuracy otherwise the scale looks like a dream. As far as the bestbuy great reviews compared to Amazon bestbuy does something to make their products get high ratings. I notice that when I was looking for a coffee maker. Really hard to believe bestbuy stays in business with their ridiculous 14 day return policy, it was actually why I bought the scale in the first place because I had a gift card having returned a keyboard.launch

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January 23, 2025

Users describe the setup process, manual, and multi-user configuration as confusing and poorly documented, taking hours of resets for some, and especially difficult for less tech-savvy people.

@WynterKA

Omg try and setup a second user. No instructions anywhere on the new software version. \n\nTook us two hours or resets etc etc. \n\nI almost hate the scale. But it works for now. \n\nI don’t recommend to someone who has zero tech experience unless it’s for 1 person only!launch

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April 5, 2026

@beatbrun

I can totally recommend. Using the smart scale for approx. 8mt and also did DEXA in parallel. If you look for a smart scale with weight and body composition measurement, look now further. My only point is that for people who are not fit with digital gadgets, like my parents, it can be a bit overwhelming to get started and know where and how to do everything. e.g. switching the user by leaning on the side and such. Good luck everyone.launch

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February 21, 2025

@epoulos108

The Withings body smart is a nightmare. The user interface sucks. It’s not user friendly at all. Glitches you glossed over for a 99 dollar scale is something that should have been absolutely resolved. Also the app requires purchase for additional functions that should be free in my opinion. I ran into the same issues you had in your Withings review video and it must be that you were use to the issues at your second purchase but I gather it was because you expected the issues and your review was more of a comparison to the former software seems. Any kind of software glitches at 99.- should be a deal breaker for any consumer. Although it was a classy wrapping and presentation much like Apple does. the manual sucked and doesn’t give enough information to make the set up easy either. I’m buying the 20 scale you reviewed and the only thing I want to make sure of is the accuracy otherwise the scale looks like a dream. As far as the bestbuy great reviews compared to Amazon bestbuy does something to make their products get high ratings. I notice that when I was looking for a coffee maker. Really hard to believe bestbuy stays in business with their ridiculous 14 day return policy, it was actually why I bought the scale in the first place because I had a gift card having returned a keyboard.launch

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January 23, 2025

@edde333

Awesome video! I just got this scale. Anyway you can make a video about how to use the app and find everything. It's very confusing.launch

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January 14, 2025

Because BIA only measures foot-to-foot, several users note noticeable discrepancies versus DEXA or smartwatch readings, and athlete mode may artificially lower body fat percentage results.

@MR-AK

Thanks for the comprehensive review! 6% differential in Fat % ratings isn't acceptable when their claim is 99% accuracy compared to Dexa.launch

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July 7, 2026

@zakorYoutube

Im just thinking if u switch off athlete mood the body fat would be accurate ? its lowering a lot your body fat like 5 percentlaunch

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June 14, 2026

@DigiDriftZone

Apparently Withings is very inaccurate for body composition, the other new players like Eufy P3 seem to do better in recent reviews and are close to DEXA, it's anecdotal though.launch

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October 21, 2024

@dri_him

The discrepancies you see in results is not necessarily because the Smart Scale fails or is inaccurate but rather it only measures the lower body. The BIA in this case goes from foot to foot, while Smart Watches measure the upper body and finally more advanced tools and labs may measure multiple points of your body.launch

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September 14, 2024

Multiple users report the scale intermittently fails to log weight data to the app, sometimes for an entire week at a time, with support only suggesting reinstalling the app rather than fixing the root cause.

@Danilo___Martins

I wouldn’t buy this scale. I have one and I don’t like it. It records the weights in the app only when it wants to — sometimes it records them, sometimes it doesn’t. There was an entire week with no records in the app, then it started recording again, then it stopped for two days. And that’s even though I weigh myself every day. There are many complaints to technical support about this issue, and they don’t update or fix the problem; they simply tell you to reinstall the app.launch

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January 24, 2026

@scottgeiger6450

Honestly wanted to love this. Only works on occasion. Most of the time will just get an error message. Hopefully Withings will send an update soon. Seems like a software glitch for sure.launch

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August 16, 2024

@xdarshan

I can’t get this thing to measure anything besides the weight. Their software is a garbage.launch

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July 27, 2024

Some scales fail to connect to WiFi at all or lose connection after router changes, with resets and troubleshooting steps recommended by Withings not resolving the issue, leaving the scale unusable.

@WaywardAnalysis

This review is like stating what a million dollars offers without stating how to get the million dollars because this scale just doesn't work. It's almost impossible to start, the units keeps on moving back to stones lb or kg and it doesn't work with wifi or android through their app. It's the worst purchase I have ever made, at one-tenth of the price, I got a scale that works all the time.launch

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June 29, 2025

@WaywardAnalysis

Absolutely the worst scale (and 10x more expensive than others) I've ever purchased. The units go out, spends hours looking for wifi and doesn't find it and there are no easy fix to even get lbs as the default appears to be stones. Ended up buying a $9.99 scale that works all the time.launch

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June 27, 2025

@monkeybusiness2204

I have the Body+ scale for a few years. Upgraded my wifi router and the scale is now dead weight as it failed to connect to my wifi. Tried everything recommended on by Withings. Reset, delete/forget blutooth, nothing work. Now looking for another scale to replace the dead weight. Not sure if I should get another Withings scale or just go for another brand.launch

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September 15, 2024

Multiple owners report scales that stopped working entirely after a year or more, including units that wouldn't turn on even after replacing batteries, and units purchased as replacements that also failed.

@neilstewart9706

Never buy a withings again ,batteries died and when I went to put new ones in ,it wouldn't turn onlaunch

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January 25, 2026

@kevindonovan8884

Terrible app, does not do percentage body fat only lbs/kilos. Had two of them, the first failed, Zero Support bought a second one after it had been sold to Nokia and then Nokia sold it back to Withings at a huge loss. Not worth the price. The Wyze Smart Scale is $90 less or more depending on the model. Save your money.launch

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July 2, 2025

@shaggybiscuitz

dont get the body +, i got mine 2 years ago, and it hasnt worked for over a year inaccurate weighing and constant blinking arrow in lower right cornerlaunch

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September 11, 2024

One user found their battery life significantly shortened because pets sitting on the scale kept the display active for long periods, draining power faster than expected.

@pto44

I have this scale and I like it. I've had a similar experience to Erin with the occasional glitches but overall it works fine. I only got five months out of the batteries but my cats like to sit on it and that causes the display to remain on for long periods draining the batteries. The cats' weights are pretty accurate though!launch

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March 27, 2024