Withings Body Compchat_bubble_outlineFrom real comments

Metric accuracy is a major point of contention among users. Multiple commenters report inconsistent or outright wrong readings. One user created a fake younger profile and got a lower vascular age than expected, casting doubt on the whole metric. Others say visceral mass doesn't work, vascular age is intermittent, fat percentage is 'terribly wrong,' and there's no athlete mode, leading some to call the scale unreliable or even 'useless' compared to previous models.

The subscription model frustrates many longtime Withings customers. Several users express strong dislike for paying a subscription on top of an already-purchased scale, feeling they're just paying for numbers they should already own. Longtime WS-50 owners worry about losing functionality they've had for a decade, like standing heart rate, if they don't subscribe, and are unsure what data disappears once a subscription lapses, making some hesitant to upgrade.

Software and support issues undermine an otherwise appealing feature set. Some users report the updated Health Mate app causes connection problems and lost measurement data. One reviewer called the scale 'garbage' and described unhelpful, canned customer service responses when the visceral mass and vascular age features didn't work. Despite this, positive use cases exist, such as diabetic users valuing PWV and neuropathy tracking, and the automatic baby-weighing mode working well.