Strongly criticized
Several commenters report the TV breaking down within a year or two, including motherboard failures with no accessible genuine service centre. One user describes their 55 inch unit's display failing on the very first day.
Frequently criticized
Multiple commenters explicitly warn that TCL's service support is bad, with one saying a good TV needs good service and another asking for feedback specifically on after-sale service quality due to doubts.
Frequently criticized
Several commenters criticize the TV for having just a single USB port, calling it inadequate and outdated, and requesting at least two ports along with more HDMI inputs and stronger audio output on future models.
Frequently criticized
One user reports thick vertical bars appearing during PS5 gaming, YouTube app use, and even on the home screen, while another reports a dirty screen effect showing grey rectangular lines on the panel.
Frequently criticized
One commenter states the panel only reaches 340 nits of brightness while HDR requires over 400 nits, calling this a false and exaggerated marketing claim by TCL.
Frequently criticized
One commenter claims sellers advertise a 2-year warranty but actually only honor 1 year, and the TV failed twice within that year, leading to a feeling of wasted money.
Generally negative
One user who has owned the TV for a month calls it a very average TV that isn't worth buying.