Synology WRX560chat_bubble_outlineFrom real comments

Content filtering stands out as a genuine strength. Commenters were surprised at how capable the WRX560's web filtering is, with one noting it outperforms pfSense despite the router's roughly $200 price point. Another user found that Synology's built-in web filters could even bypass paywalls on some news sites, suggesting the filtering engine is unusually thorough and well-tuned compared to what buyers typically expect from consumer-grade routing hardware at this price.

Networking hardware choices frustrate power users. A recurring frustration across many comments is the single 2.5GbE port, which is used for WAN, meaning wired LAN devices are capped at 1Gbps even with a faster internet plan. Several users called this an inexplicable design flaw for a company that also sells NAS devices. The router is also dual-band rather than tri-band and lacks Wi-Fi 6E, which some felt was outdated for a premium 2023 router.

Long-term support and mesh flexibility raise questions. Synology's stated software support only through December 2027 concerned buyers planning to keep or hand down the hardware, with one comparing it unfavorably to a competitor's longer support window. Others wished Synology offered a dedicated small mesh Wi-Fi 6 AP to pair with the WRX560 rather than forcing buyers to purchase another full router as a mesh node, and noted the case lacks wall-mount holes present on the RT6600AX.