Samsung Galaxy S20 UltraFrom real comments

Verdict distilled from 23 mentions across 13 aspects in comments under product review videos.

Positive sentiment70%
PROS 70%
CONS 30%

Rank based on 23 mentions across 13 aspects

View the verdict as

Buy this if...

  • You want expandable microSD storage that newer flagships no longer offer
  • You value a sharp 120Hz WQHD+ display and strong camera for content creation
  • You're upgrading from an older phone and want a big, affordable performance jump used/refurbished

What users love

Skip this if...

  • You need true long optical zoom rather than hybrid/digital zoom
  • You require a headphone jack for wired audio
  • You want ongoing manufacturer software and security updates

What users complain about

Compare in seconds

Based on user comments

Best choiceBest value
1Mid
Massive 7000mAh battery50MP cameras with AI featuresWater and dust resistance (IP66/68/69)Not ideal for hardcore gamingPrice feels a bit high to some
Massive 7000mAh battery
50MP cameras with AI features
Water and dust resistance (IP66/68/69)
Not ideal for hardcore gaming
Price feels a bit high to some
2Mid
Large battery lifeStrong camera systemPremium, durable designPerceived high priceGaming frame dropsTouch responsiveness and software glitches
Large battery life
Strong camera system
Premium, durable design
Perceived high price
Gaming frame drops
Touch responsiveness and software glitches
3Premium
Headphone Jack RetainedGenerous Specs (RAM/Storage)No-Notch Hole-Punch DisplayHigh PriceUnnecessary Bixby ButtonConfusing Plus Model Differentiation
Headphone Jack Retained
Generous Specs (RAM/Storage)
No-Notch Hole-Punch Display
High Price
Unnecessary Bixby Button
Confusing Plus Model Differentiation
4Mid
Symmetrical bezel designCompact, one-handed sizeClean stock Android and updatesHigh price for midrange specsNo 120Hz displayNo dedicated image processing chip
Symmetrical bezel design
Compact, one-handed size
Clean stock Android and updates
High price for midrange specs
No 120Hz display
No dedicated image processing chip
5Mid
Massive 7000mAh BatteryIP66/68/69 Water & Dust Resistance50MP Front & Rear CamerasNot Ideal for Hardcore GamingPrice Slightly High for SomeCharging Voltage Error
Massive 7000mAh Battery
IP66/68/69 Water & Dust Resistance
50MP Front & Rear Cameras
Not Ideal for Hardcore Gaming
Price Slightly High for Some
Charging Voltage Error
6Premium
Iconic timeless designDeep nostalgic and sentimental attachmentRevolutionary industry influenceiOS 7 update caused severe lagHardware degrades with ageLow camera resolution by today's standards
Iconic timeless design
Deep nostalgic and sentimental attachment
Revolutionary industry influence
iOS 7 update caused severe lag
Hardware degrades with age
Low camera resolution by today's standards
7Premium
Versatile rear displayLong-term reliability from loyal usersGenuine innovation despite Apple comparisonsDesign closely mirrors AppleSome rear-screen features are region-limitedAluminum frame scratches easily
Versatile rear display
Long-term reliability from loyal users
Genuine innovation despite Apple comparisons
Design closely mirrors Apple
Some rear-screen features are region-limited
Aluminum frame scratches easily
8Premium
Useful Galaxy AI featuresFlat anti-reflective displayLong software support (7 years)Incremental upgrade for recent Ultra ownersLost legacy hardware featuresRegional chipset differences
Useful Galaxy AI features
Flat anti-reflective display
Long software support (7 years)
Incremental upgrade for recent Ultra owners
Lost legacy hardware features
Regional chipset differences
9Premium
Great value for moneyUltra-fast chargingBright, smooth display with high PWM frequencyUnderwhelming camera per some reviewersSlippery glass backCurved screen dealbreaker for some
Great value for money
Ultra-fast charging
Bright, smooth display with high PWM frequency
Underwhelming camera per some reviewers
Slippery glass back
Curved screen dealbreaker for some
10Premium
Overall satisfaction / best phone ownedS Pen functionalityValue deals and discountsInconsistent battery lifeHigh original priceCould use more RAM
Overall satisfaction / best phone owned
S Pen functionality
Value deals and discounts
Inconsistent battery life
High original price
Could use more RAM
You are here
31Premium
Samsung Galaxy S20 Ultra
Strong camera qualityExcellent displayLong-term hardware longevityAnnoying Bixby button (historical)High battery use from keyboard appLack of software updates
Samsung Galaxy S20 Ultra
Strong camera quality
Excellent display
Long-term hardware longevity
Annoying Bixby button (historical)
High battery use from keyboard app
Lack of software updates

Who wins on what

Ranked by what users actually praise

Overall Impression

The display and camera consistently wow both new and longtime Samsung users. Multiple commenters describe the display as 'insane,' with one long-time Apple user saying it justified paying $1400. Others highlight the camera's sharpness, noting fine detail like dust on a hat being visible, and praise the 120Hz WQHD screen experience once resolution settings are dialed in. The camera and speakers were called out as most-used features by casual users, reinforcing that the visual and audio experience remains a major selling point even years post-release.

The microSD slot and specs sheet make it a lasting value pick. Commenters repeatedly cite the microSD card slot as the deciding factor for buying used units even now, since newer Samsung phones dropped it. Impressive specs like the Snapdragon 865, 16GB RAM, 512GB UFS 3.0 storage, and 5000mAh battery are listed approvingly. Buyers note they can pick up used units cheaply on eBay or secondhand, making it accessible to students and budget shoppers wanting flagship-tier hardware without flagship pricing.

Some marketing claims and minor quirks create friction for critical users. A commenter corrects the record on zoom, clarifying the S20 Ultra only has 4x true optical zoom despite Samsung's '10x hybrid optical' framing, which some interpreted as 100x optical. Another flags that Gboard showing 21.3% battery use seems abnormally high. Others don't care about software updates at all, arguing hardware longevity matters more, while one appreciated losing the dedicated Bixby button, calling it 'awful.'

Outdated / Not-accurate data?