Frequently criticized
One installer disliked the three pigtail connectors at each camera, noting only one is used while the other two need to be hidden in a back-box, creating an extra disconnect point. They called it a design flaw significant enough to almost put them off the purchase.
Frequently criticized
A buyer who purchased this exact bundle reported the turret camera casings running noticeably hot, especially at night, which they attributed to the IR illuminators. They said it made them consider returning the system.
Frequently criticized
A user migrating from Hikvision and Hiwatch NVRs, which support any ONVIF camera, was frustrated that this Reolink system only works with Reolink hardware. This prevented them from integrating it into their existing multi-brand camera network.
Generally negative
One commenter pointed out that the NVR does not itself supply PoE power to cameras, so larger installs beyond the included channels require a separate PoE switch. This adds cost and complexity for buyers wanting to scale up.
Frequently criticized
One commenter alleged that Reolink, as an international company, does not follow UK consumer rights and warned about slow, one-email-a-day support in the event of faults. This raises concerns about post-purchase support for UK buyers.