Poly Voyager 4310 UCFrom real comments

Name: Poly Voyager 4310 UC
Rating: 1 (3 reviews)

Verdict distilled from 3 mentions across 3 aspects in comments under product review videos.

Positive sentiment0%

CONS 100%

Rank based on 3 mentions across 3 aspects

View the verdict as

What users love

No pros data available.

What users complain about

Call pickup unreliable away from desk0 mentions

Frequently criticized

Background noise still picked up0 mentions

Frequently criticized

Confusing dongle/cable setup instructions0 mentions

Generally negative

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You are here

Poly Voyager 4310 UC

Background noise still picked upCall pickup unreliable away from deskConfusing dongle/cable setup instructions

Poly Voyager 4310 UC

Background noise still picked up

Call pickup unreliable away from desk

Confusing dongle/cable setup instructions

Comfort
1. Sennheiser HD 490 Proarrow_upward11
2. Apple EarPodsarrow_upward10
3. Shure SRH1540arrow_upward8
Sound quality
1. Apple EarPodsarrow_upward12
2. Apple AirPods Pro 2arrow_upward8
3. Bose Noise Cancelling Headphones 700arrow_upward2
Build quality
1. Shure SRH1540arrow_upward6
2. Bose Noise Cancelling Headphones 700arrow_downward3
3. Sennheiser HD 490 Proarrow_downward3
Noise cancellation
1. Apple AirPods Pro 2arrow_upward8
2. Bose Noise Cancelling Headphones 700arrow_upward7
Wide soundstage
1. Philips SHP9500arrow_upward9
2. Denon AH-D9200arrow_upward4
Durability
1. Apple EarPodsarrow_upward6
2. Apple AirPods Pro 2arrow_downward4

Overall Impression

User feedback on the Poly Voyager 4310 UC centers mostly on practical usage questions and a few operational frustrations rather than broad praise. One office user reports trouble answering calls when away from the desk, saying the earpiece has to be almost touching for the ring to register, forcing a run back to the computer to answer manually. Another user says background noise is still audible when recording on a cell phone, describing the noise cancelling as not working as expected on the 4310 model. Setup can also be confusing: one commenter asks whether the USB Bluetooth dongle must be disconnected when charging via USB cable only, referencing instructions that call for disconnecting it for corded use.

Outdated / Not-accurate data?

callCall pickup unreliable away from desk

1 mentions

Frequently criticized

An office user reports that calls cannot be answered unless the headset is almost touching the ear, meaning the wearer must return to the desk to press answer when away from it. This defeats the point of a wireless untethered headset for mobile use around the office.

@kellymuir8090

our office has these. not one of us can figure out what we are doing wrong to pick up call when away from desk - supposed to be literally touching the speaker on the ear headset. it rings but if we aren't at desk we have to run back to computer to press answer

smart_display

July 9, 2026

micBackground noise still picked up

1 mentions

Frequently criticized

A user recording on a cell phone says background noise remains audible even with the 4310, stating the noise cancelling is not working as expected. This suggests the microphone noise cancelling may underperform in some real-world recording scenarios.

@MaryGonzalez1818

I Can still hear my back ground. I am trying to record myself using it on my cell phone but I can still hear the background. I have the 4310 and it’s not working with the noise cancelling

smart_display

May 19, 2023

help_outlineConfusing dongle/cable setup instructions

1 mentions

Generally negative

A commenter is unsure whether the USB Bluetooth dongle needs to be disconnected when using the USB cable purely for charging, since the instructions only mention disconnecting it for corded headset use. This points to some ambiguity in the provided setup guidance.

@carlossalinas6234

Hi! When connecting to a computer with USB cable for charging purposes ONLY, is it necessary to disconnect the USB Bluetooth dongle? Instructions say to disconnect dongle when using it as a corded headset.

smart_display

June 25, 2025

Poly Voyager 4310 UCchat_bubble_outlineFrom real comments

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Who wins on what

Comfort

Sound quality

Build quality

Noise cancellation

Wide soundstage

Durability

auto_awesomeOverall Impression

Poly Voyager 4310 UCFrom real comments

What users love

What users complain about

Overall Impression