Strongly criticized
Several commenters can no longer log in because the device now requires a Meta account instead of the original Oculus account, with the process failing or blocking play entirely. This is described as a direct consequence of Meta taking over.
Strongly criticized
Even after performing the recommended factory reset, users report it either doesn't resolve the issue, sets defaults but breaks app connectivity, or leaves the headset unable to reconnect to the Meta Quest app.
Strongly criticized
Multiple users report headsets that never get past startup: one sees only a grey oval with three dots all day, another gets a solid red light with no response even after reset. This points to persistent hardware or firmware boot failures.
Frequently criticized
Two users report getting permanently stuck on the mandatory health and safety video during reset/reactivation, with no way to click continue, blocking any further use of the device.
Generally negative
One user who successfully reconnected their device lost all previously saved virtual environments during the process, a loss they explicitly called out as frustrating.
Strongly criticized
One commenter bluntly states that without a fix, the roughly $500 device becomes a paperweight, reflecting broader frustration that a premium-priced headset can be rendered totally useless.