Strongly criticized
Multiple users found that the HDMI-in port only supports video sharing, not audio output, requiring an additional USB cable for sound during local presentations. This caused rewiring efforts and was seen as inferior to competitors needing only one cable.
Frequently criticized
Several commenters were frustrated that dual HDMI outputs cap at 1080p despite the device including a 4K camera, describing the image on large screens as looking like VHS quality. Some questioned why Logitech would cut corners this way on a premium unit.
Frequently criticized
Users reported problems with Teams Rooms HDMI-in certification still pending, poor camera quality when casting to Teams, and one user described the system as not fully compatible with Google Meet for screen sharing.
Frequently criticized
Because HDMI lacks audio support, users need both HDMI and USB cables just to present locally with sound, which some found impractical compared to single-cable solutions from other vendors.
Frequently criticized
A firmware upgrade eliminated the ability to record locally, forcing all recording through the conferencing app's cloud storage. This was flagged as a confidentiality risk for business use and not clearly communicated by Logitech.
Frequently criticized
A user warned that the mic pod's connector looks like USB-C but is actually proprietary, causing confusion and compatibility problems when trying to use standard cables.
Generally negative
One user reported that people on the other end of calls couldn't hear them well through the built-in microphone, questioning if something was misconfigured.